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November 2023 by Chris Myles
The postal worker who handles the Passports was the most unprofessional professional I have ever encountered in a post office. This place does not represent my Tax dollars. Someone needs to have a corrective action meeting with him.
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September 2023 by Heaven L.
Arrived 5 minutes after opening. 6 people in line one person working the counter. Sound like a whole party is going on behind the scenes. Only in PG County. Fix this ridiculousness!
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June 2023 by David Banks
Knowledgeable staff who were most gracious in providing services
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March 2023 by KAMAHL “KamRock” RABSATT
Everything I expect from a Post Office. Stamp of approval ?
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February 2023 by Ssgt Allen
This particular location is consistently staffed with the most positive USPS employees around.
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January 2023 by Carol C.
Was out of town for a month and placed a vacation hold on my mail delivery. I was handed two stacks of mail, covered with rubber bands and placed--by the Bowie Post Office staff--in a Target shopping bag. They had placed a stack of mail belonging to another Bowie resident in my bag! I've now decided that the Bowie post office is dangerously incompetent. I immediately returned the mis-delivered stack of mail to the clerk. No apology, no thank you. He just grabbed the mail. The Crofton post office is a few miles out of my way, but that's where I go to mail packages and buy stamps. They're always courteous. This location is well-lit, and they have stamp machines in the outer lobby. The Bowie post office is sadly beyond basic. When I take my next vacation, I'll find another option, rather than leaving the care of my mail in the hands of the sketchy Bowie post office.
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September 2022 by Donyiel C.
Never noticed this post office until recently and I'm often in this shopping center! Was grabbing coffee from Dunkin's and had a drop-off for a return of an online purchase. Couldn't tell from the outside if this place was open or not. Walked in and immediately noticed it looked run down with dim lights. Surprisingly there was no line because it's the post office and it's always busy! Well I guess I came in at just the right time!I had the mobile return code on my phone scanned and I was on my way out! Not a bad experience but won't go out of my way to come to this location!
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September 2022 by Patty D.
This location is a bottom-of-the-barrel USPS location. They didn't have stamps, and when you say it sucks that you waited for 20 minutes and they don't have stamps, and that it sucks they didn't put a sign in the window to let customers know before they wait in line, that the POST OFFICE DOESN'T HAVE STAMPS, does the employee say "I'm sorry"/"you can get stamps from the store"? NOPE, she said I sucked, she escalated it, and when I told her she sucked much better, she sucked even better and told me to meet her there after work. YES THAT IS WHAT YOU CAN EXPECT FROM THIS USPS LOCATION, FOR EMPLOYEES TO ESCALATE INTO PHYSICAL VIOLENCE/THREATS WHEN YOU TELL THEM IT SUCKS THAT THEY DON'T HAVE STAMPS AFTER YOU WAITED AND THEY DIDN'T BOTHER TO PUT A SIGN UP ABOUT NOT HAVING STAMPS. Ridiculous. Clerks that can't apologize for not having stamps after you wait for 20 minutes, and they physically threaten you and tell you to meet them after work, in front of their coworkers and other customers, are a risk to their coworkers and other customers. BOTTOM.OF.THE.BARREL.
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March 2022 by Amanya H.
Walked in at 5pm on the dot & the line was already roped off & the woman behind the counter was quick to yell we're closed. If I walked in at 5pm the line was roped off before 5 but I digress. I had a package already paid & labeled. I simply asked if they had a box as I normally don't go to this branch. They acted like they didn't even want to help me with that. The office on Main Street might always have a long line but they are always nice & helpful when I go.
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December 2021 by Lisa R.
This is the worst post office in the country. We drive out of prince georges county to another post office to mail items. The post office fails to read mail and deliver to the proper address. The cus timer service counter is so slow we drive to Crofton and back to Bowie faster. That post office needs new management and a full new staff. The government needs to act NOW.
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November 2021 by Celine K.
This post office is horrible the The employees that deliver the mail are incompetent they deliver to the wrong address all the time they are very unprofessional they throw your packages around they don't answer the phone they leave the packages in the middle of the driveway this is disgusting I live in Bowie and I have to drive all the way to Greenbelt if I want to mail something or certified something don't trust us location I feel sorry for everyone who lives in Bowie who have to deal with the drivers and the postal people that do the delivery now I do have to say the people that are working inside of the post office they're very good but the people that are out on the road delivering our mail don't trust them ! Imagine when I order things I get really nervous because this post office is not dependable and their drivers are incompetent they're very lazy and unprofessional
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September 2021 by Michael C.
I apologize in advance for the length of this post, but I am beyond livid. Maybe I should have waited several days to cool down so I could write something shorter, but I need to vent.It never ceases to amaze me how incompetent the personnel at the main Bowie post office on Rt. 197 are. I put a hold on my mail from 8/28/21 through 9/6/21 and requested that my accumulated mail be delivered instead of me picking it up at the post office. Since 9/6/21 was Labor Day and there was no mail delivery, all of my accumulated mail was supposed to have been delivered on Tuesday, 9/7/21.However, the only mail I received on 9/7/21, which was not delivered by my regular carrier, was the mail I was supposed to have received for that day. I know because I receive an email from the USPS every day with images of most of that day's mail (envelopes only; no images of magazines or packages). While my mail was on hold, I continued to receive daily emails and there were at least 18 pieces of mail that should have been delivered on Tuesday, 9/7/21.On Wednesday, 9/8/21, I attempted to call the main Bowie post office, but, as usual, no one answered. So, I printed the email I received from the postal service on 9/6/21 showing that the hold on my mail was ending and that my accumulated mail would be delivered by the post office on 9/7/21. I wrote a note in red ink on the email to the attention of the letter carrier that I wanted the mail that had been held to be delivered. I asked that he put the printed email back in my mailbox so that I know that he read it. I taped the email to the mailbox so that he would have to move it to put the mail in the mailbox. I had hoped that this would force him to read it.As I was leaving my house around 3:30PM, I saw my regular letter carrier at a neighbor's house. When I returned around 4:20PM, there was one piece of mail in my mailbox but the letter carrier didn't put the email back in my mailbox as I had requested. So, I don't know if he even read it. By this time, I was seeing red. I tried calling the post office but, again, the phone just rang, and rang, and rang (a total of 23 times) and no one answered.The last time I put a hold on my mail, the Bowie post office lost my hold request even though I got an email confirmation of the request from the Postal Service. One of my neighbors, who knew I was gone and I had told I put a hold on my mail, just happened to be outside when she saw a substitute carrier walk up to my front porch and put mail in my mailbox. She yelled to him that I was gone and had put a hold on the mail. The carrier said to the effect of, "I didn't see any paperwork on it" and put the mail in my mailbox anyway.Fortunately, at the time, I had a very conscientious regular carrier who noticed that my mail was piling up. So, he took it upon himself to take and hold all of the mail in my mailbox and stopped delivering any more of my mail. He left me a note asking that I let him know when I had returned, by leaving a note for him in my mailbox, so he could deliver all of my accumulated mail. When he did, he said he looked for my hold request at the post office but could not find it.Unfortunately, he was my regular carrier for only about a year and a half before he got transferred to a different route. While he was my regular carrier, it was the first time that I didn't have a problem with receiving other people's mail and not receiving mail I knew I was supposed to receive, except on his days off and when he was on vacation. I don't want to give his name. I'm afraid that someone who is as conscientious as he is and actually does their job right might get in trouble in an organization as incompetent as the rest of the employees at the main Bowie post office, because his work ethic makes everyone else look bad.My wife is going to the Bowie post office tomorrow to see if they have our mail, which should have been on the letter carrier's delivery vehicle on Tuesday, Sept. 7th. I'm having her go because if I go, I'm apt to get arrested f
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April 2021 by James W.
I tried too drop off a letter into that Huge mail box on Rt.197 but mail was falling out of the receptacle. They had not collected from that Huge box maybe in a week. Who ever is managing that P.O. is incompetent. If you have dropped off mail there, I pray for you. You need a spot for zero star