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“Great customer service. Looked up what windshield wipers I needed then told me which aisle and let me pick my own brand, didn’t try to upsell me. As I was paying the other employee ran out and installed them before I’d even finished up, I hadn’t even asked! I appreciated their service and will be back.”
“A friend of mine had an emergency where her car would not start and she was at another auto store in the area. The person at that store told my friend that they could give her a hotshot, but they could not install a battery until the next day. I called this store and I spoke with Xavier and he was very pleasant and he told me if she could make it to him he would put the battery in her car. He said he couldn't see a female stuck knowing she needed help. Thank you Xavier for being so courteous and going beyond to help!”
“I had a terrible experience at another dealership in Virginia and left to come to Ourisman in Bowie. Wow, what a change in that experience. ABSOLUTE BEST CAR BUYING EXPERIENCE OF MY LIFE!! I came to look at a Jeep. It wasn't quite the right fit but Patrick and the Ourisman team made it right. They found the exact vehicle I was looking for and we completed a seemless sale that day. Also, after I got home I noticed an issue and they fixed it immediately and without question. Highly recommend this dealership if you are in the market for a Jeep and recommend you ask for Patrick as your sales associate when you arrive. They have by Jeep buying business for life. Thanks again to Patrick and the Ourisman team. Simply the BEST customer service and car buying experience.”
“Excellent! After an initial miscommunication, Bill Hawkins provided a service level that was 10 out of 10. He kept me informed throughout the process and answered all my questions. The service was even completed ahead of schedule. I went back the following Saturday morning because my phone was not connecting properly, and a young lady took the time to come out and program it for me. definitely 5-star service.”
“I came in for a window and came in right away...I was able to pay before I arrived and was greeted with such hospitality. THANKS..Oh and I enjoyed the modern vending machines”
“Thanks to Juan Rocha, RPP, this was my best experience with this store. He greeted me coming into the door and made me feel welcomed. Over the many years I have never felt this way with this particular store. He shared a wealth of knowledge and assisted me with excellent service!!!”
7:30AM - 6PM
16700 Governor Bridge Rd, Bowie
Auto Parts
“"I had a fantastic experience with the service department at Toyota of Bowie, particularly with Antonio. Every time I visit, I receive five-star service. Recently, my vehicle required spark plug replacement, as well as front and rear brake repairs, which took a couple of days. During this time, I was provided with a rental car, which was a great convenience. When I received my vehicle back, the brakes were working perfectly, and I trust that all other identified issues were fixed as well. Thanks to Antonio's professionalism and expertise, I will continue to bring my car to Toyota of Bowie for all future service needs."”
7:30AM - 9PM
3490 Crain Hwy, Bowie
Auto Parts
“I’ve found a new car parts store! Ms. Margaret was extremely knowledgeable with everything I needed. She is very sweet. Langston was such a gentleman in helping me take my things to my car. I am a very pleased customer. I will be returning!”
“I had an amazing experience at this JEEP dealer. Tia was awesome and so helpful during my visit. She was very knowledgeable of the issues happening with my Jeep and provided sound advice. She was super pleasant and professional. And the shuttle service team was super kind. Definitely recommend this Bowie location for all your Jeep needs.”
9AM - 8PM
16700 Governor Bridge Rd, Bowie
Auto Parts
“I knew what I wanted but was expecting the parts guys to know exactly what to give me. Instead I ended up google looking up my own part numbers. Nothing hard I was looking for literally drain plugs and gaskets for my Diffs and transfer case. But 4 stars for the patience and effort they gave trying to help me figure it out . They could use a little more training on finding parts in their system.”
“I went to DARCARS for an alignment after scheduling an appointment a couple days prior to my visit to the shop. From the time I called, the staff member was very polite and professional in providing options for me to come in. The appointment was right on time and my service advisor was wonderful! I wish I remember her name aside from her workstation was the last one towards the exit. I had a couple extra request and questions, and she was very accommodating. I even asked to speak with the technician to explain the services her provided. Within a few minutes, he came out to walk me through so that I understood how the wheel were aligned and the price for service was clearly stated without pressure to have the work down. Definitely recommend to others and the positive reviews from other customers were accurately as provided. Good job, Service Department. Oh, the young ladies who checked me for payment were wonderful as well.”
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“Green tech auto I highly recommend awesome company smooth transaction and the technician that installed my hybrid battery in my 07 Toyota Camry hybrid Wesley did an awesome job he should get a raise He was very courteous and took care of my car no, my car is running like a should once again, awesome job guys”