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October 2024 by Jared Jagiello
I take a trip here maybe once a week to see what's new on the floor. Great store and great (vintage) selection for very reasonable prices. It's a honeypot of old furniture and fixture items!
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September 2024 by SDTubbs Metalwork
Look at reviews from years ago … most are 4 and 5 stars. And then look at recent reviews - LOTS more bad reviews, mostly having to do with pricing and snotty employees. Ive been coming here for more than a decade and things have certainly changed as they better curate their inventory and tweak their business model.
?♂️?♂️?♂️
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August 2024 by christian villena
The store is good , but the guy who is in charge in the loading dock and the driver same person , he don’t need to work there no more , he doesn’t respect no one , he load customers truck the old fashion , he doesn’t know what he’s doing , for one piece of furniture he make complain and take forever , he’s in the wrong company, in another words he need to be replace. He don’t respect customers etc etc etc .?
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August 2024 by Brian Moore
This place has everything for home improvement for an old house. Great selection and great staff.
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July 2024 by Jeremy Moore
It’s OK but it’s more expensive than the Habitat for Humanity restore it stores and honestly it’s a similar market so I would just rather go to the resort stores because they’re a little better priced and more organized. But it’s OK. The staff is friendly.
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July 2024 by Kiwi Carter
Needed a bookshelf. Was going to go to a big retail store but first I stopped and luckily for me I found a very nice bookshelf priced at 70 with 40% off. Final price $44.52 with tax. Would have given 5 stars, but it was very hot inside the building and not first-time friendly (where I could & couldn't go) shopping
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July 2024 by Salvador Guardado
Excellent
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May 2024 by Amy A. Cervantes
I'm not sure what happened to the weekday staff for them to become completely confrontational with their store. I've never met anyone grumpier than the store manager and staff here on the weekdays. I've been plenty of times on the weekend with no issues. After seeing some items last Friday without prices we were told to come back on Monday because the pricing manager wasn't available. My mother-in-law came back on Monday, found out the prices, and bought one piece. One of the sinks was only $40 cheaper than at Lowe's brand new, and I asked her to show them the listing but, she said the pricing guy was the grumpiest person she's ever met and was scared to ask questions. Scared, an old retired middle school teacher...
Anyway, she asked if they took pallets and was told by a different younger employee that in good condition they do. I went to pick up the piece and drop off the pallets on Thursday. I've been multiple times to donate and have been turned away, that's why I asked before I loaded the pallets into my car. But lo and behold the grumpy pricing manager was back to say no they don't take pallets. Luckily an older gentleman helped me load the piece and took one of my pallets. After reading some of the other reviews I see a trend here, if you are an older white lady you get one answer, and if you are a Hispanic lady you get a different answer.
I understand that they don't and can't take everything, it's just that getting different answers and getting people who are outright hostile to you doesn't make you want to buy anything here. I might come back a couple more times but try to avoid the weekday staff, maybe weekend people are just happier?
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May 2024 by Estefany Hernandez
If it was possible to put zero stars I would!!!!
I’ve come to this place quite a few times and every time I get the worst customer service. I had called last week about a table that wasn’t priced. When I called I spoke to a lady and she told me to call in a couple days and if it still wasn’t priced I could come in to speak with a manager and talk about pricing. When I went to the counter, I recognized her voice and explained to her what she had told me. I got smug looks and a “it’s a waiting game” as if she got pleasure from giving me that answer. Not sure if she has a thing against Hispanics but she acted WAY different with the white guy that went up to the counter after me, she was more than eager to assist him and even left the counter to find someone to help him find what he was looking for.
Last year I came in with my mom who was looking to get a small fridge and was talked down to by a supposed “manager” because she didn’t really speak English (mind you I was there to translate for her).
There are plenty of other places that are like this with WAY better employees, much nicer items, and decent pricing. It might be a little further but it’s better than dealing with the employees at this location.
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May 2024 by Deb McDonald
Shout out to Russell Store manager Ray, who changed my flat tire when I went to donate some doors today. Good and kind people who go above and beyond.
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April 2024 by Sony Tv
I thought this is a good donate my stuff and buy used stuff so I can help the community of doing recycling . They get used old stuff from people for free and they resell them .
Their reselling prices are crazy expensive. I rather buy them bran new either from Pottery Barb or Restoration Hardware. I made a mistake by driving there and waiting my time . Come on community fork list be reasonable. You guys are charging high price for the still you basically get it for free. Be reasonable. I never ever go to this place anymore. Please don’t waist your time going here . Even their employees agreeing with me ?????
T
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February 2024 by J “Bobby” R
Crazy amount of stuff lovely place I would recommend shopping here for all your antique and just Random stuff needs great prices and great people you could walk around for hours in there
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January 2024 by C.S.
Why is this junk so expensive?
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December 2023 by Elton Phillip
Great finds.
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November 2023 by Jamie Nassehi
Unhelpful, arrogant, dishonest staff. I came to community forklift today and to say I was disappointed and disgusted would be an understatement. Whoever is pricing the used and new donated products has no clue what they are doing. I looked at a few items and they were the same price or almost twice the price of retail. I was looking at a 6068 sliding glass door that was new in the original package and the price there was $800. I checked Lowe’s where the door in your warehouse came from and the price at Lowe’s is $489. I mentioned it to the cashier and she called the floor manager. We went to the door and he checked the Lowe’s store price as well as the price tagged on rhe door and said he’d check on it. He came back saying the man who prices items told him that the $800 price is it and he can’t do anything about it. And the manager walked away saying “it is what it is”! Despite black and white proof which he verified himself he refused to sell the door at the $489 price. Never going there again and people need to know that the staff is arrogant and absolutely not customer friendly. I need to warn people who may want to shop there to check the prices with new products in stores because chances are they are paying more for used items than if they bought it at a reputable store. Shame on community forklift. .
