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“I wanted to jump on here and recognize the stellar customer service experience I had at bethesda row. I was genuinely touched by the amazing staff and how they went above and beyond today. Thanks guys! See you soon, hopefully in less immediate need of water to cool down.”
“Good selection of soccer cleats and accessories. They also have good deals on jerseys and active wear. Their staff is knowledgeable and provide guidance when shopping.”
“I'm always in an out helpful associates and descent selection for adults and kids... right next to the Macy's so you can enter and exit three parking lot easily in Montgomery mall ??...”
“I was helped by Claudia and her store manager who both went out of their way to make sure I could get the items I needed online as the size was not available in-store. In addition, they also applied the discount on the items. Thank you, guys, for a pleasant shopping experience.”
10AM - 6PM
4945 Elm St, Bethesda
Shoe Stores
“Great service! I went in with some Achilles pain and got a free gait analysis and personalized shoe recommendations. Lots of time to try on, no pressure to buy, in fact good advice to see my PT first. Will be going back!”
“All of my shoes are from Johnston Murphy - genuinely. From the gym, to the airport, to the conference room, I love almost every type of shoe they have. The “business-sporty” look and utility make them comfortable and interchangeable. I flew out to Co Springs for work recently and just went from presenting to hiking garden of the gods without having to change shoes at all. Meaning I can travel with just one pair of shoes and be set for any occasion.
This location in Bethesda mall has always been good to me too. Johnston Murphy is different. They understand proper service for shoes/style of this caliber. It’s not just a place with nice shoes and bad service from reps who don’t care to be there. Everyone at this location appreciates the customer, their taste, and providing service that matches the smoothness of Johnston Murphy. Special shout out to Ryan who has sold my last 3-4 pairs to me in the past year.”
10AM - 9PM
10400 Old Georgetown Rd, Bethesda
Shoe Stores
“Great selection. Whatever you're looking for, they've got it. The one time I didn't find my shoe size they ordered it for me and had it delivered to my house in two days for free with the membership.”
“Great selection of kicks and clothes with nice, knowledgeable staff to help you out. While I was here I was informed of sales on the type of footwear I was interested in. I found a pair I liked that happened to be out if stock, so the staff helped look up online stock and offered to order it for me. I will definitely be returning for more business in the future.”
“I had a great experience. The staff greeted me when I entered and helped me find and order what I wanted right away. There's not really much to say. It was short and sweet, which is how I like my shopping experiences.”
“Young lady gave me a store credit, even though my receipt was almost 3 months old... She did her best to help me, even called her manager... (SNIPES) And their employees are the Bomb....”
“A beautiful women clothing store with quality in every way.
They don't have much selection or massive displays but they are focus on quality and style.”
“What a wonderful experience stepping into this boutique. I love the vibe and the new patterns Lilly offers now. It makes me want to buy a new wardrobe and head to a resort.
The employees are attentive and very helpful, especially Sarah L. I’ll definitely be back!”
“We came here to just look around and was impressed with how the clean the store looked and the overall friendliness of the staff. The selection of shoes here were a bit different than the other stores which was nice because it seemed everyone had the same styles so this made it stand out. I really liked the fresh look of the wall of style shoes, just made it seem to pop a bit more. Definitely would come back here.”
“I recently got my pants tailored at Madewell at the Montgomery Mall and I just received my pants today. Satisfied is an understatement!!!
1. Thanks to Elisa at Madewell, my pants are the perfect length. She was so patient with me while we made a few adjustments to get it right. I really appreciated that she made me feel comfortable during the process.
2. I requested a shipment from the store yesterday and received my pants today. Super fast shipping!
3. I love that the tailor was able to keep the design at the bottom without trimming it off.
10/10”
“GOLD is the new Red Bottom and GOLD is better.......
Absolutely incredible sneaker (Bellagio). It is like a GIANT hug for your feet. As an added bonus, the sneakers reduce my back pain. The sneaker is a true work of art / fashion statement. As a prior Louboutin purchaser, I can confidently say that I am no longer a Louboutin client but rather a VINCI client. This up and coming shoe / clothing brand is going, if not already, to become the landmark fashion house for the folks who like to go a little beyond.
Thank you Vinci Leather for invigorating a market that has become old and stale.”
“While running errands at Montgomery Mall, I decided to check out the new holiday collection at White House Black Market. All of the staff were friendly and helpful. I found a cute dress and Faux Fur + Rhinestone Encrusted Chain Scarf for an upcoming holiday party and New Years!”
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“Kelly was very very knowledgeable and supportive. She truly is a pro! Would absolutely recommend this location and experience for anyone looking for wedding dresses. Kelly gave us some water and champagne, too. Thank you!!”