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October 2023 by Nedra Bradford
We've been with Security Storage for several years. They have fantastic customer service and the location is great! Today, the team went above and beyond (especially Priyaj) to sort out a dilemma. Many Thanks!
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October 2023 by J A
I looked at all the local storage options and Security Public Storage stood out. I loved that they are transparent with their pricing. No hidden costs, deceptive "free month" gimmicks, and no surprises. I also like their security system. The building is immaculate. The handcarts work. And they let you use their truck, which is a nice perk. But perhaps my favorite thing is that the folks who work in the office are friendly, professional, and show PRIDE in their work. That is real refreshing. In short, my wife and I made the right choice.
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August 2023 by harold settler
Been at Security Storage prox four years. Decided to down size and they were extremely helpful finding me a new unit. Thee entire facility is very well kept and maintained. There are a number of other storage rental facilities in the area, but they are by far the best managed.
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July 2023 by Kimberly Bellissimo
Always have a great experience with the customer service folks at Security Public Storage! They always go the extra mile. I highly recommend SPS for your storage needs! A+++
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July 2023 by Marisa Birns
First time ever using a storage facility and it was easy and stress-free!
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July 2023 by Anthony Tedesco
Their customer service focus is exceptional... the upkeep and management of facility is the best in the city... the air conditioning, heat and humidity control is like my home... no dirt, grime, mold, mildew ever!the staff staff is knowledgeable, friendly, and always on the other end of the phone willing to help... nice to have a live voice that is smart!the difference in price was well worth my added peace of mind...
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June 2023 by Celso M.
I am giving one start only because the system does not allow to give zero stars. I can only speak from my own experience, and in that capacity I warn potential customers that behind a friendly facade, the management of this facility does not really care about its customers, especially when unexpected emergencies strike. At these unexpected and undesirable tragic moments, management showed its true colors in the sense that they only cared about a few hundred dollars more instead of showing a minimum of human decency and compassion at a time of difficulty.Expect niceties as long as life is good, but bear in ind that these people are only after the money.
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June 2023 by Ethan Lolley
The staff treats you like you’re a hotel guest. They served me coffee and gave me bottles of water. I even got to use their storage truck FOR FREE to move. I couldn’t recommend this place more.
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June 2023 by Gerry C.
Great facility. Terrific staff. They are helpful and accommodating! Highly recommend!!
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May 2023 by Stefano M.
It is more than 10 years that I have used this facility - they are responsive, flexible, collaborative and very supportive especially for me as I am a small business owner who does not have the space to store my products.
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May 2023 by Natalie Tomitch
Staff has been absolutely wonderful - so accommodating and helpful. Facility is secure, clean, and location is super convenient with plenty of parking. They even have a small moving truck available for 2-hour use to move stuff in or out of storage. That is why I am a repeat customer and would highliy recommend this place to anyone near the Friendship Heights/Chevy Chase/Bethesda area.
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May 2023 by Susan Denecke
We moved a family member’s belongings into a unit when they downsized and went into assisted living. Once things settled down and we knew what was really needed and what was extra, we were able to downsize our storage unit. The folks in the office were super helpful in helping us choose another unit, and the process was simple. The facility is clean and easy to access securely. They also have carts/dollies to assist with moving items in and out of the unit. Very happy with this storage facility and their staff! Definitely recommend them!
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April 2023 by Heinrich DE KOCK
Friendly helpful & willing to accept mistakes with positive outcome: thanks Joshua & team - you have a happy customer new to this type of service.
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April 2023 by A F.
The facility is very clean, accessible, and easy to use. The staff is great. Very friendly, helpful, and professional. I would highly recommend this place if you ever need storage. Also, for move-in ask about borrowing the truck. It was easy and really helped.
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April 2023 by Christina P.
Super helpful, managers knowledgeable and prompt! Made a move from Miami to DC so easy. I will see the facility in person finally in July. I’m sure it will be super clean! Will use again.
