“Ammar was amazing to help me get my new iPhone 14. I.Broke my flip phone and Ammar helped get everything done because I didn’t know how to do most things. Thank you, again Ammar . Carol P.”
“I’d like to express my great gratitude to Fredy, the AT&T store representative. He has great customer service skills and high level of professionalism. I wish all service representatives were like Fredy! Thank you very much, Fredy!”
10AM - 7PM
4957 Elm St, Bethesda
Mobile Phones
“i was very satisfied with Sarhada's assist. Her kind support was truly appreciated. I have mistakenly press on no. 1 on the satisfaction survey. My apologies for tbe inconvenience and am really thankful for her kind support!”
“Went in for a phone upgrade; I really appreciate the friendly and helpful Kilmar. I got all my data transferred and a detailed explanation on how the new phone impacts my family plan bill; Thank you!”
“Excellent customer service at this store. Kimberly, in particular, was so knowledgeable and demonstrated incredible customer manners. She was very patient with us and resolved all of our questions regarding our device. Thank you again, Kimberly! I highly recommend this store.”
“I had a great experience at the Apple Store. A girl named Kenya helped me, and I’m very satisfied with her service. She was kind, friendly, and answered all my questions with a smile. Thank you, Kenya, for making my purchase so easy and pleasant!”
“Franklin helped us solve our data usage issues. He provided clear explanations and gave us choices. We left with a new data plan suited to our needs. This a,wonderful experience.”
“I’ve been working with Scott for nearly a decade, and he has always gone above and beyond every single time. Scott is the only Apple employee I’ve ever trusted with my devices. he’s knowledgeable, patient, and truly cares about his customers. No matter the issue, Scott always found a way to accommodate my needs and make sure everything was handled perfectly. He consistently provided exceptional service, making each visit smooth and stress-free.
Scott has been my go-to Genius for years, and his professionalism and dedication are unmatched. I was so sad to hear he’s moving on, but I’m incredibly happy to see him chase his dreams. Apple was lucky to have him, and I feel lucky to have been one of his longtime customers.”
“Amazing help from the lady at the place, she helped me find alternative options when i was in a pinch. Could not have not asked for a better experience. Thank you!”