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“Ammar was amazing to help me get my new iPhone 14. I.Broke my flip phone and Ammar helped get everything done because I didn’t know how to do most things. Thank you, again Ammar . Carol P.”
“Thanks Ashan. You always give me good service even when i have difficult issues. Ive been to 3 different stores and 1 helped but caused more issues. No one helps me like Ashan does. Ashan always wants to help the customer with his heart he no fake”
10AM - 7PM
4957 Elm St, Bethesda
Mobile Phones
“Thomas was excellent and extremely patient and knowledgeable about my many questions regarding unlocking my phone and the benefits of international calling. Thank you Thomas!”
“Amazing customer service and such friendly, personal attention!Sabina communicated clearly and thoroughly about all steps throughout the process of purchasing new phones and transferring data. She helped me to understand what I needed to do first (transport line from my employer to my existing personal plan) and then reviewed all of my incentive offer options and which phones they applied to. The transfer of data that followed for both phones was fast and painless. Top notch!!”
“We went to the Apple Store and it was a terrible experience, they ruined our phone and just sent us over to T-Mobile to fix their mistakes, good thing we found Emerson who went above and beyond to help us and even stayed longer than he needed to , can’t express his level of customer service and we are more than satisfied , Emerson really is what T mobile is about , when we come back we’ll come straight to him, thanks Emerson for staying late and fixing apples mistake.”
“As to be expected the Apple store was super busy on a Sunday afternoon and I wasn’t sure how long I might have to wait. Berachah went above and beyond to assist me. He was incredibly helpful and patient and was able to successfully resolve my issue. Very happy with the service I received and looking forward to my next visit!”
“I had an unexpectedly great experience at this store today. In the past I have skipped Verizon locations and instead opted for Best Buy to buy/upgrade devices. However, I was really pleased with the customer service at this store and expect I will start with them going forward, largely due to the help I received from Franco. I went in with questions about purchasing the new Samsung smartphone, and shortly after being checked in, was assisted by Franco. He was very knowledgeable and gave helpful recommendations about testing the phone/ordering/potential next steps. Based in no small on his help and info, I returned later and ordered the phone through the store. (Unfortunately Franco was already out for the day, but I wound up getting excellent service from Nate in his stead.)”
“What a professional and amazing staff !!!
I just went walk in got an appointment soon and the technician solve my problem in no time.
I am amazed by the number of tehcnician there ( around 20) which shows how the company well staffed the store so that the customer is treated well and in time.
Good job Apple”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Amazing help from the lady at the place, she helped me find alternative options when i was in a pinch. Could not have not asked for a better experience. Thank you!”