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October 2023 by Iman E.
Took my car in for a headlight and it still doesn't work. Paid over $300 for it and they wanted to charge an additional $700. Not sure how they determine pricing. I was told labor is $189/hour by the service manager. No attempt was made to correct the original work that was not done properly and was told that the original 300 was a loss for me. This is terrible customer service.
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September 2023 by Sarah Posner
We called for a tow from this place. They said they’d be there in about an hour. After close to an hour an a half we saw one of their tow trucks idling about a block away. We asked the driver if he was there to tow us and he said he’d call his boss. A few minutes later he drove away. We called again and the guy answering the phone said only “we were going to send someone” as if was past tense and they had no actual plan to. If you run a towing service isn’t it your job to … tow? But apparently they didn’t want our business so you shouldn’t give them yours. They never called us — despite having our number — to say they were coming or would be later than quoted. I’d give zero stars but Google doesn’t let you.
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September 2023 by Sharon Metcalf
Thanks Lionel. I feel more confident taking a long car trip knowing that your service guys have checked over the car and replenished needed fluids.Services: Tires
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August 2023 by Barbara Zeughauser
Service was perfect! Efficient and professional for last minute tire fix.Thank you!
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August 2023 by Ann Gardner
Never fail excellent service. Thorough, expedient service delivered in a most pleasant manner. With Lionel at the helm, my car is always in good hands.Thank you!! AGServices: Air & cabin filter replacement
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August 2023 by CrepeTime Catering
I had a flat tire. They got me right in and out quickly and at a great price. Kind and patient staff too. Recommend!
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August 2023 by Kaili Mang Jeyarajah
Lionel is a solid person to deal with and they do good work in his shop. We appreciate that they are nearby.Service: Tires
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August 2023 by Clare Garrett
Lionel was great! He came out, checked my tire, ordered me a new one and I was out the same day!Service: Tires
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July 2023 by Jane M
Special shout out to Mr. Lionel Morency, Service Manager, for being willing to go above and beyond in customer service.
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June 2023 by Luke T.
Lionel and his team are superb! They always provide prompt, professional service, and never overcharge. They always provide clear explanations prior to service and have always returned my vehicle within 24 - 48 hours. I can't recommend them enough. They've worked on two cars of ours in the past year.
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April 2023 by Joe Fiorillo
I supplied the parts and Lionel and Team supplied the talent and replaced the hydraulics of the brake system on my 1972 VW Super Beetle. Great work, price was in the ballpark!
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April 2023 by Joe F.
Have 1972 Super Beetle, needed work on brake hydraulic system. I provided all the parts and Lionel and team provided the talent. Great work at a reasonable price getting that 51 year old car back in shape.
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April 2023 by Matt Derry
Was quoted $160 for an oil change on a 10 year-old VW. They said it would take an hour and a half even though each bay was empty (and I had scheduled it the day before). The Shell across the street quoted $100 and 30 minutes with no appointment.The guy at the counter tried to give the “our oil is better” speech as if full synthetic is somehow rare. They came across as dishonest, dismissive, and expensive.
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April 2023 by Noah M.
Following Paul's response: Thanks Paul I appreciate your response. Unfortunately if a manager of the shop acts inappropriately it is often indicative of poor leadership and ultimately all employees and clientele suffer the consequences. I will not consider offering my business to yours and wish you a change in leadership for the betterment of the organization.
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February 2023 by Sulaiman Wasty
The best. The service manager, Lionel Morency, is fantastic. This family-owned business is great and honest. Highly recommended.Service: Engine repair
