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December 2023 by Lauren Koubek
This has been the most delightful overall experience shopping I have have ever had. Everyone in the Montgomery Mall location is extremely helpful, friendly and. Happy to assist with a special shout out to the manager, Rosa! If you in the market for a new sectional, I highly recommend you go there!
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December 2023 by Ashley Salganik
Rosa was very patient, kind and knowledgeable! I highly recommend her assistance when purchasing a Love Sac.
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August 2023 by jesse c
Staff did a fantastic job, showing us all the different couches and options. They were very patient and not pushy. Five star experience.
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August 2023 by classicChuckFuqua
Committed to solving a complex return and delivery issue related to FedEx picking up a package without a label
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July 2023 by Lloyd Burchett
I had the pleasure of working with Sharleta and she was amazing with supporting me through an issue. Top notch service and you can tell she cares about her customers. Thank you!
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June 2023 by IRVIN TREMINIO
*Review is for transaction only, I have not received my order yet.After visiting many furniture stores and dealing with many salespeople, we found good products and bad products, we had good service and bad service.Our last stop was Macys home store and my fiancée loved a sectional but sadly it was just a little too big for our space.So we left and decided to check out Lovesac on the way out. It was never on our list because the look wasn’t what my fiancée wanted (modern, all leather) I on the other hand told myself, like 10 years ago, that I will own Lovesac furniture because it was very comfortable and could see it lasting a long time so I was very excited to check it out.We entered the store and were greeted by Rosa. She was the best sales rep we worked with throughout our search for a sofa. She knew what she was talking about, was confident and quick with answering questions.My fiancée really enjoyed her experience and of course the sactional. She sat on the standard and I sat in the lovesoft (like 5 times, and yes it was great each time)The fabric feel was great and even though it wasn’t leather, she was good with it because of the color she found.I stopped by the next day (today 6-12-23) because we saw there was a 25% off, applied for the 24 months 0 percent financing( got it) and pulled the trigger. The customization of the seats and washable covers sold it for us. Sure these may be more expensive than a big box store BUT not by much. But think about it, you’d be stuck with one layout. You can change this up each time you have guest over to really confuse them.Overall, everything has gone well but of course the upfront part of sales tends to be that way. What really matters is the finish, getting the product, setting it up and hoping it will last for years to come.
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June 2023 by Cheryl Beauregard
I was looking for something comfortable with good back support. I went to the Love sack store at Montgomery mall and tried one of their sacks. I fell in love. It was delivered in less than one week and I can’t imagine being without it.
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June 2023 by Lori Schneider
Rosa was terrific. Super helpful and patient with our questions about different configurations.
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April 2023 by JO Smith
We love Lovesac but Dennis in Montgomery Mall is noticeably rude to certain class of people and that is unacceptable! This killed my experience and I won’t be going back to that location.
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April 2023 by Hava Haischer-Rollo
Fabulous experience! Sharleta was amazing and patient and answered all our questions! She took her time and helped us get exactly what we wanted! I can’t wait for my comfy couch to arrive!
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March 2023 by Maggie Schmid
Dennis at the Montgomery mall location was great. He’s very knowledgeable on the products and explained everything thoroughly and even helped plan out our project. We definitely recommend this store and Dennis in particular.
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December 2022 by WalkinOnAerial
Love the high quality products. Staff is knowledgeable and helpful. But the no selling items in the store especially when there are multiples sitting around, ( Footsacs ) doesn't make a lot of sense if you're a consumer that is seriously trying to buy one. Missing out on multiple sales and returning customers. I tried to purchase a few, but had to settle on a product I was just okay with.
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September 2022 by Radaka Lightfoot
Sharlita and her team at Montgomery Mall are the best! Everyone is very informative and friendly, I love coming here and I’m glad I joined the Lovesac family! Thank you!!!
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August 2022 by Felipe Bobbio
Dennis Perez has worked with us over weeks with patience, enthusiasm, great knowledge, professionalism and kindness.We had so many questions and we could not make a decision quickly.We would stop by the store and ask more questionsDennis was there with a smile answering our questionsFinally we bought the sofa configurationAnd are very happy with the sofasCongratulations for Dennis
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July 2022 by Chad Larcom
Very knowledgeable and helpful, will let you play around with setting up and taking apart the models to get a feel for how the modular parts work
