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June 2024 by Ali Nakhaie
They do high quality work. Very diligent and trustworthy. A++!
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May 2024 by Peter Madsen
Lovely people. Helped me out really quickly and easily with my door part that needed repainting. I now know where to bring my car in for future paint work!
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April 2024 by Michael Cronin
Took me without an appointment on a busy morning. Luigi looked at our right front fender liner, then 1) replaced a missing clip to secure liner to fender and 2) because the liner is broken, couldn't affix a missing bolt. "But you're good to go," he said. "You need a new fender liner but it's not an emergency." No charge. Refused a $20 "thank you." Best to call for an appointment. Open 7:30 AM - 5:30 M-F and 9 AM-noon Saturdays. Plus, btw, cordial welcome from staff and a clean, cool, capacious waiting area.
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April 2024 by Steve Knievel
Dishonest and unprofessional. They became belligerent and extraordinarily rude when I asked why they wanted me to sign a form to give them power of attorney with my insurance company even though my repair was not being done through insurance. When I refused, they became irate and just repeated over and over that I had to sign the form without acknowledging that it made no sense to give them this authorization when I was not using my insurance. Do not go here unless you want extraordinarily rude service and to be treated like you don't matter at all.
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April 2024 by Elmer Diaz
They have good prices and excellent service.They also speak spanish overall 12/10
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March 2024 by Rosmeri Bonilla
This auto body shop is very friendly and service is great I totally recommend it !!
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March 2024 by Jaya Pillai
I had a wonderful experience at Kenwood Auto Body in Bethesda. The team was organized and the process of scheduling my vehicle for repairs was smooth. The staff was extremely prompt and communicative- while I was waiting for the repairs to be completed, I received updates from the team every day! I spoke the most with Luigi, who was very gracious and took the time to explain everything to me. My car looks good as new. Would definitely recommend!
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February 2024 by Angel Rodriguez
great customer service , Monte and Coraima were phenomenal when I went to go get an estimate the other day.
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February 2024 by Kevin Mundo
Great work fast service !!
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February 2024 by Keith Steinberg
5 STARS! Couldn’t be happier! Customer service from Luigi was outstanding. Helpful, courteous and personable. He went out of his way to make sure I was happy. Kenwood Autobody is professional and takes pride in pleasing their customers. You will not be disappointed!
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December 2023 by TwistedMetel97
I brought my vehicle after an accident a month ago and got an estimate and full liability covered by the other party's insurance. I live out of state and was visiting Maryland when I got hit. After the accident, they told me it would be at least a week, so I got a plane ticket back home.I've been checking in every beginning and end of week to get an estimate about when my vehicle will be done. Every Monday I call, they say that it will be done by Friday that week, so I buy a plane ticket for the following week to pick it up. However, every time when I call on Friday, they tell me it isn't ready yet and will likely need another week. This happened 3 times.I've wasted over $500 on plane tickets because they keep pushing the deadline back each time. I've expressed the situation to them each time, but no one seems to care. I've been trying to be extremely patient simply saying "I'm not looking for a miracle, I just want something realistic" and each time they give me a bogus date for completion.I asked at one point if I could pick up my keys on the weekend in the future, because that would be the only time I could fly out to Maryland once I start work again. The receptionist persistently reiterated to me that "we are not open on weekends." However, this is false. They are open 9am-12pm each Saturday.This has had me extremely frustrated, and up until now, I've just been rolling with the punches. However today, (after they told me my vehicle would be done by today, and it still isn't done) I called to get another estimate. I called and asked to speak with the mechanic working on my vehicle, thinking that he/she will have a more realistic timeline. They told me he would call me, but when he didn't call by 5:15pm, I called myself. They left me on hold for 15 minutes until they closed. Any attempt to call now just results in the call going straight to voicemail.Overall, this has been extremely ridiculous and comedic month of cat and mouse, and I hope no one else has to experience this.
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December 2023 by Verena Maria Fritz
Went there to get an estimate for some scratches on the rim and one place on the body. Jonathan was super helpful!
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September 2023 by Eileen B
Staff were very helpful and friendly. My car only required a buffing on the spot where it was hit, and they had us in and out in minutes. I will definitely use their services in the future.
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August 2023 by Derek D.
NEVER USE THIS SHOP! We were provided an estimate of $4,000 and told to place a $1,400. deposit for parts. Once they receive the vehicle the estimate increase to $11,000. We never received our intial deposit back. It was explained to the pastor and owner of the vehicle who has Dementia and has had several strokes that their's no charge for storage because of there misrepresentation on the initial charged unknowingly $100.00 a day. They are clearly con-artist and cannot be trusted with your vehicle!!!!!
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August 2023 by Nancy K
I will DEFINITELY come back to Kenwood Auto Body shop for any future work. Xavier and Jonathan were so helpful, knowledgeable and efficient. I had a scrape along the side of my van and an estimate from another shop for $1500. I asked for the very minimal and Xavier said he could do a quick 15 minute paint and replace the trim. For free! No charge! Xavier and Jonathan did an amazing job! It looked incredible. I can barely see where the scrape was and the paint matched the rest of my van perfectly. And they were both so respectful. Made my day!Services: Painting
