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March 2023 by David Palencia
They were very helpful and responsive.
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January 2023 by chantra roeun
Oh is Really good bank Citizens you know don't believe in review so much lol oh just go for yourself if you like it or not you know ☝???♀️? the branch manager just really nice and really helpful ?..
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November 2021 by Leanne Tobias
This reviews service at HSBC following its late 2020/early 2021 decision to close most of its U.S. retail branches. Service has deteriorated tremendously, many experienced personnel have departed and fees have increased. This is extremely sad to see, as service had been very strong previously.As of late 2021, HSBC has announced that it is merging with Citizens Bank. I hope that service improves for those HSBC patrons who remain.If you are shopping for a new bank, I recommend that you defer joining HSBC/Citizens until the dust has settled.
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October 2020 by Smart Teas
STAY AWAY from this branch.They’re disgusting and rude to customers n obviously I’m not the only account holder who is ready to remove all my accounts from this stupid financial institution.After all it deserves ZERO stars.
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September 2019 by Vichy Ma
Don't Go!!!!
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May 2019 by lizzy huggins
Worst ever customer service of the asian man in there was disgusting the lady with blonde hair doesnt even speak english enough to have the attitude that she exhibited but asked to copy my check to understand an issue they claimed to be having all day with not being able to cash checks because they cant verify them so the blonde haired lady told me to verify my check stating it could be fake when then check came from their exact bank then claimed she didnt say that just that she cant show me her computer but she is going to show me anyway to prove the check has an error it took the indian lady to come out to explain its a system error and no we would not be copying your check for this error since they are unable to cash it .The asian feminine male was yelling stating they dont tell bank policy to non customers because it is an internal thing that they keep internal for their customers and staff.
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October 2018 by Jan Shu
Very pleasant service. Their HSBC personal bankers are very helpful too.
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June 2018 by Grossman
No to the HSBC Mastercard-------
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February 2016 by Jean Emmanuel Smith
Great bank!
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July 2015 by Ashley A
HSBC has horrible customer service. They have wonderful theft protection and all that good stuff but none of those things are helpful if the people helping you resolve those situations are overall completely incompetent. Stay away from HSBC.
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May 2011 by A Google User
Loved how HSBC has so many outlets everywhere on the planet!
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May 2009 by Tomas loomis
7637 old georgetown rd