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August 2024 by France-Marie Lima
I had the most terrible experience with Amel today. I spoke with her yesterday and she agreed to meet me at the Bethesda location. I arrived and the office was closed! I called and she gave a different name initially (ridiculous). Then she said she could email me a copy of my taxes. I spoke with her 5 times today. I now called and the place is closed. I need the documents for an appointment I have on Monday.
Amel has discouraged me for ever wanting to do business with H&R Block in the future. I’m in disbelief.
I don’t understand why she did this to me. She gave me the run around all day long knowing she would be closed by the time I would call back. Why? How can you be so evil
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May 2024 by Romain Mareuil
Jeremy was great to work with
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February 2024 by Ernestine S. Greene
The H & R Block representative was very nice and very experienced!She explained everything about my taxes in a very professional way.
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February 2024 by Robert Koenig
Wendy from H&R Block did an excellent and professional job while performing my taxes!!
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January 2024 by Karine Shaw
I called to make an appointment with a tax specialist and the phone was answered by a Windy. I spent over 35 minutes spelling my name 5 times my last name my phone number the date I wanted to meet a tax specialist and she could not understand anything. Can you please hire someone who can converse. After all my effort to stay calm and patience she said she will have someone calling me and she hung up on me. Seriously what’s this unprofessionalism???
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November 2023 by Aiah Allia
The quality of service has definitely declined quite a bit over the years I've been dealing with H&R block. To schedule for an appointment has gotten hard and work hours has changed, which makes scheduling difficult. I hope they'll hire more agents ?
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September 2023 by Hans Hoffmeyer
they close down after tax season
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April 2023 by Morgan Roth
I’ve been with HRB for ten years, the last several with one preparer I adored, who recently died. I wanted to stay with Block and found my way to this office. My experience with the preparer I selected was one of bad communication, inconvenience and arrogance. I would not recommend.
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February 2023 by Hamzeh Ghazawi
Worst place ever, I can’t trust themI did my taxes there twice and in the both time they did a bad job and charged me really so much moneyThey don’t have any experienceI’ll never go there again
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September 2022 by Barry Alpher
Very relservice, good explanationsiable
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September 2022 by Adela Smith
NICE AND COURTEUS. APPEARS TO KNOW WHAT SHE IS DOING WITH THE MONEY
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April 2022 by Rhodes Boykin
They know how to take a reservation but don't know how to keep one!
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April 2022 by Carolyn Avery
Excellent interaction with Peter G at Bethesda, MD H&R Block. Trustworthy.
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February 2022 by Warren Zentz
I called to get some assistance on a tax related question and the person I spoke with, was a man and I didn't get his name, he was beyond rude, argumentative, tried twisting my words and would not provide me with assistance. He immediately became combative with me and would not help me in any capacity. I am floored at how unprofessional he was and how horrible this experience was. I've used H&R block in the past but no way, based on this experience, will I return. Do yourselves a favor if you do end up having to use their services and avoid this location at all costs.
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September 2021 by John Ely
Everything is streamlined
