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April 2024 by Gabi S.
Only one (1) person yesterday in Garden section. When I went inside, I saw many associates, but not one asked if we needed help. They were in groups talking among themselves and laughing. Which is great. Just not when you're looking for something. When I asked an associate for garden hose nosle, she sent me to plumbing.
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February 2024 by megha chhabra
We had a terrible experience yesterday at kids workshop. I had pre-registered for my son but the form itself does not have an option to select preferred location, so I was assigned a location based on unknown logic. When we reached there it was almost time to end the workshop but staff was very rude and didn't let my son participate as we did not register for this location. My son cried hysterically but staff did not budge at all. I made several requests but staff was pretty rude to not entertain us at all. Never returning here for the workshop.
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February 2024 by ARE
Dysfunctional, unorganized and staff is inefficient and put their heads in the computer acting like they are working so they minimally help people!!
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February 2024 by DK Kang - NOAA Affiliate
Andre helped me to find right boxe! He deserves a high fidelity!!!
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February 2024 by Joseph Winters
Great customer service.
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February 2024 by Arman Jamali
This place is absolutely amazing. I order a lot of electrical supplies for myself and my family as I like to work with electricity.
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January 2024 by Catie Lange
Drove a ways to this location to get a certain item. Figured a “bethesda” location would be nice. Obvious downgrade in customer service - especially at returns. Is it too difficult to be pleasant? Parking is simply a pain.
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January 2024 by Anthony Santamaria
Horrible customer service by NAVILA!1st She kept following me around the whole store. Creep. 2nd i swear she’s a racist or something. 3rd she threatened to box me outside the store after hours ……….10/10 will come back
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December 2023 by F Harris
I have had good experiences with the paint section of this store. Unfortunately, a few days ago, I waited at the paint counter for several minutes while the paint associate was using her phone. The paint mixing job was the fastest that I have ever seen, which suggested the paint wasn't thoroughly mixed. And when the job was "completed," there was wet paint dripping down the side of the can.
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December 2023 by Stephanie M
Don’t expect much help when you try to spend money here. You are on your own. Obviously employees are Not happy:(
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December 2023 by Michael “Mike” Westwood
Home Depot is great, but parking here sucks! Especially if you have an HD truck. They do not enforce the pro Parking spots and people with small cars park there all the time. The rest of the spaces are very small.
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November 2023 by M Ken
As an interior designer I go to many different Home Depo stores throughout DMV area to find last minute items for my contractors during kitchen and bathroom installations. This store has some nice helpful black employees who are helpful and try to help you. Unfortunately, some of the white employees (not all of them) often tend to ignore and dismiss you for asking questions. I shop here only when it is absolutely necessary.
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November 2023 by Sara Aziz
Great people extremely helpful, good selection of plants and what not, but I would not recommend purchasing mulch here as all of the bags that I purchased were entirely moldy and not as red as they usually come. I live 30 mins away and it’s a waste of money plus super inconvenient and impossible to just bag them back up and return after we discovered the issue.
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November 2023 by n n
I’ve been coming here for years, and now all of a sudden I can’t return some lightbulbs.They use some sort of stupid third-party verification system for returns and I can’t even exchange my bulbs. This is so stupid. I never keep my receipts. They used to be so easy to work with now they are terrible. Some guy called Guruprasad is so rude! He should be fired.
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October 2023 by Mark Punte
The Home Depot in Rockville has To be the Worst Home Depot, I've Visited And I've Visited alot ,No Contractor Parking, The Contractors Need to Slub Their Materials into the Parking lot and try to load them In their undersized Lot. The Young Man Standing at one of the entrance, wear a depot vest ,I asked if he was a greeter, he said he was a cart pushed, but he wasn't gonna out in that heat .a the wonderful cashier that waited on me, explained that the Employees were asked to park across the busy 4 lane road and a couple of them almost got hit. Home depot should close down this store and a couple others in the area and if you're gonna remain in little DC ,Get a bigger piece of real-estate and if the Save The Piss Ant Coalition has a Problem, just shut it Down, Cater to your Customers
