Family Practice in Bethesda, MD

“Great staff - friendly, efficient, and helpful. Well-run office that offers bloodwork and shots/vaccinations on-site. Caitlyn Bray, NP is warm, competent, and truly engaged with her patients. I am lucky to have them close by.”

“I came in for help with an upper respiratory infection that was not improving after two weeks. Dr. Jill Captain was very responsive, personable, and on point. All of her recommendations were solid, and I feel much better having been started on an antibiotic.
Unfortunately, follow up with the office was very problematic. Since Dr. Captain only works at this location once a week I don’t even know if they have a process in place to follow up if there is a problem.
Two of my prescriptions required pre-authorization and although my pharmacy reached out twice, no follow up occurred. In addition, I spoke with the office the same day of my appointment while I was waiting for the prescriptions. I explained that two of the prescriptions could not be filled without follow up. They took a message and I didn’t hear anything back. Additionally, one of the two prescriptions that needed approval was no longer manufactured, and the pharmacy could not issue a new comparable prescription without follow up from AllCare.
To summarize: very happy with the doctor and the care. Administrative follow up VERY POOR. It’s a good thing that the antibiotic did enough for me that I didn’t feel the necessity to keep chasing AllCare for the other prescriptions.”

“My family and I have been going to Dr. Faure for close to 25 years. His staff is always very accommodating and Dr. Faure is very personable and very easy to talk to/with. We just love Dr. Faure, Venus and Kathleen.”