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November 2023 by Patrick Kelly
Without a doubt, the worst communication I have ever had from a doctor. They never answer their phones, they never respond to voice mails and it can take up to a week to get a response in the online portal.Several times they have made mistakes with my prescriptions, and this complete lack of communication makes it nearly impossible to resolve the mistakes.
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August 2023 by Loretto-Marie McInerney
Impossible to make an appointment, been calling for weeks and leaving voicemails to confirm an existing appointment and I never get a call back, no one ever answers the phone, never even received an email to confirm my appointment
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August 2023 by Ag L
Dr. Chanduvi and her staff are fantastic.
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June 2023 by Rochelle Truong
I have been going to this office for the past two years. It was difficult to make an appointment when I started going there and now it is impossible. Tjey changed their phone system I have called several times to schedule I always get a voicemail and never get a call back. I have no trouble reaching the billing department to pay a balance but can not make an appointment.
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May 2023 by JC Cartagena
I have been trying to make a New patient appt for a while now. They requested me to send over a referral and picture of my insurance card which I did. They have never got back to me. If they don’t follow up which just a simple request I don’t think this office will follow up with something needed urgently. The scheduler person was very rude and did not help at all. I understand they are busy but come on, it’s been a month!!! And if I don’t call again they would have never call me back. Very disappointed of this office. Im pretty sure the doctors are great but their staff are not. Beware!
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May 2023 by Melissa Call
Is this place open? Doesn’t answer the phone, doesn’t respond to emails… been trying for weeks!
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December 2022 by David Garber
I've gone to this practice for a decade. It has slipped considerably in many ways over the years including wrong prescription written, forgetting to submit authorization on medicines, constant follow up and now surprise billing. They charge $10 to take your sugar (which I do with my CGM and glucometer) and never let you know. They charge $60 for flu shots when they're free practically everywhere else. And now, they charge $250 for an office visit and an additional $75 for the doctor's assessment; what exactly are the differences? They have yet to provide any adequate answer to differentiate those fees. They spend zero time caring about the patient and more time selling you on new products, or trying to enhance the bill with procedures and analysis. The only outreach I get is when they say they won't continue to fill prescriptions until I come in for a visit.
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October 2022 by Alyce Kobusingye
I have been going to this office for over 20 years and it is the best office ever, Dr. Chanduvi treats you like family not only just treat you and go she will ask about family and listens to you. The staff is wonderful, never even notice the changes in staff, i am sure whoever is new is treated the same, so we never notice any changes. Dr Chanduvi is the best
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September 2022 by Kate Hrysiuk
They have no right to be called specialists in diabetes. After hearing all my concerns, they did basic bloodwork and told me I was healthy. A few months later, turned out I have insulin resistance that can easily lead to diabetes! Have I not found a good doctor who did extensive tests...
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March 2022 by Mark G.
My endocrinologist is great. But the office is lame, i called multiple times (more than 10 times) to request a refill of syringes. They did not pick up. I tried to call to straighten out a mix up in prescriptions caused by their office 2 weeks ago, and I had to call about 20 times for the office to pick up the phone during NORMAL BUSINESS HOURS. The secretaries are not professional at all.
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March 2022 by Regina Nemes
I have had great experiences at this office Dr. Chanduvi and staff are great
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December 2021 by Deb V.
I've been seeing Dr Gupta for about 15 years I think. She is an excellent doctor, kind and patient she takes the time needed to explain and discuss my health issues. The wait time is minimal and while the office staff aren't especially chatty (but neither am I) and they are always professional and ready to help. The clinical assistants are good or great, depending. In the exam room, they are efficient and upbeat. Their new office is awesome with plenty of space for the staff. The patient Portal is a great way to communicate with any of them, including Dr Gupta. The responses are efficient and my questions or needs are always addressed quickly. DISCLAIMER: I am not a family or staff member of this practice. I just really like it!
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October 2021 by Carolyn B.
Do Almecci is kind, caring & thorough.she explains everything very clearly. If needed she calls back. I like her very mych carolyn Bloom
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August 2021 by Katie Sheahin
If I could give this review zero stars, I would. Dr. Liu has no bed side manner nor does she care to fully listen and understand the symptoms of the patient. She cut me off more then once when I was trying to explain my symptoms and the countless of different doctors I have been to. I had to cut my appointment short because she was not listening to what I was saying. If she would have allowed me to speak and actually listen to the countless of different doctors i have been to, she would know that what she was suggesting me to do has already been done. Beware of what this doctor tells you and get a second opinion from a doctor who wants to understand the complete picture.
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August 2021 by Anthony Gualtieri
Dr. Linda Liu is great at working with elderly patients.
