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June 2024 by Henok Abera
Hirut she is helpful and.
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May 2024 by Peter Rush
Slowest pharmacy ever and the pharmacists have no clue what’s going on. Had a rx sent over at 12 and wasn’t even in their system 2 hours later. Now I’m sitting here waiting for them to put pills in a bottle which will take another 30 minutes.
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May 2024 by G
Understaffed. Likely a corporate issue. Time-consuming if you need help finding something (because understaffed). Can't say much else for the place.
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April 2024 by Kaytee Nesmith
The workers at this CVS have been put in an impossible position. They're severely understaffed and bear the brunt of medication shortage frustrations. So this is nothing against them. I've been hung up on mid-sentence more than once (by one pharmacist in particular — and I promise I'm not a Karen, I worked in retail too long to do that to anyone). Again, likely because of the pressure of being understaffed and having a million other things to do. But whew. Something has to change. If anyone from CVS who's in the union is reading this: Y'all desperately need a better staffing provision in your contract! I feel awful for how much pressure is put on everyone behind the counter simply because management can't figure out how to staff the place. I'm moving all of my scripts to an independent pharmacy, but sincerely hope things improve for everyone, staff and patients alike.
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April 2024 by Shawn P.
The store itself isn't that bad; it's pretty standard for a CVS in terms of what they stock and customer service. The pharmacy however, is legitimately terrible. The pharmacists are rude and the assistants don't seem to have the basic skills necessary to do their jobs. Prescriptions are never filled on time and sometimes require 2-3 trips back before you can get your medicine. Avoid at all costs.
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March 2024 by Margo C.
The location is convenient and the parking lot has plenty of space but the customer service here is very lacking...during my latest visit at the self checkout the cashier was very impatient and rude when I let him know another customer was having trouble at the machine next to mine (I had tried to help but wasn't successful). On another occasion I had asked for help getting an item from one of the locked shelves and the store associate insisted I could not use the self checkout after unlocking the shelf and obtaining the item for me. There was a customer waiting in the full service lane but this associate still insisted I had to go to the full service counter. I asked another employee later if this was standard procedure (not to allow customers to use the self checkout when purchasing an item from the locked shelves) but he said no--this second employee was much more helpful and courteous than the others I've encountered. It's a strange store but I still go here when I need to pick up essentials once in awhile.
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February 2024 by May Campbell
Hirut is good
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February 2024 by David B Lawrence Jr
I met a very pleasant CVS employee Hirut who was super helpful
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February 2024 by Bizzy K.
absolute horrid, unhelpful, not just once, but all the time!! very slow and always makes you wait for over 30 minutes. at times they ask if we can come back tomorrow, how could you do that to a patient who needs medication ASAP? not to mention, that the place always looks chaotic and messy. I suggest they need to change management! ps: the phone system is always on voicemail, I am sitting here waiting on the phone for at least 15 minutes, no one there to help, all I wanted to know is whether the prescription that I requested 3 hrs ago is ready???
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January 2024 by John Betancourt
Terrible pharmacy. Probably the worst in the chain. If you can go somewhere else, run (don't walk). Prescriptions never ready when promised. (Came yesterday, was told 20 minutes, went to lunch, and came back in an hour. Guess what? Not ready. Was told to come back in 10 minutes because the pharmacist was gone.)Rude guy at the counter. Rude, uncaring pharmacist when she did show up. It's amazing they are able to hold onto their jobs.CVS corporate HQ please note: My Welsh corgi could do a better job, and she'll work for dog treats. She won't fill orders any faster, but she's cheerful and engaged, and because of that, people will forgive her for bad service. Your humans? They need to be retired to a farm in the country.
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December 2023 by Gene G.
I truly wish there was a way to rate 0 stars. This place is atrocious. The staff is incompetent and their supply chain is utterly broken. They never have any of the medications I need. Even if i call literally 6 hours ahead of time to confirm that my meds will be ready, 90% of the time they are not and I have to wait. If this place was being demolished and turned into additional parking for Safeway, it would be a service to the community.
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November 2023 by Sarah Millan
They never answer the phone. I was on hold for 1 hour before giving up. All the reviews seem to mention the same thing. They need to do something about this issue
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October 2023 by Kirsten Roddy
I honestly despise this CVS. They *never ever* have your prescription ready even if it’s called in over the phone, online, whatever. They will never have it ready for you. So, you have to wait in a long line just to ask if they have it ready (they won’t). Then, you have to wait 20-30 mins to get it — if you’re lucky. Today, they didn’t even have our prescription in stock. They never told us this even though we ordered a refill online *yesterday* - why not some kind of notification in the 24+hrs we gave them? It’s the worst run pharmacy I’ve ever experienced. The manager there is objectively terrible, so maybe that’s the problem. She is all over the place. She bad-mouths the people in the back to customers and points out all of the things *she's* doing to fix the things someone else apparently messed up, except she flits from issue to issue not really fixing anything to conclusion, and her people can hear her while they are obviously working the hardest they can (heads-down fully focused scurrying all around). (Note: customers don't care whose fault it is or who is fixing it, just that it's gets fixed!) I would hate working here. It’s a total disaster all the way around.
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October 2023 by Arman Firouzi
Great help
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October 2023 by Maria Fernanda Trigo
This CVS has deteriorated sharply. It is chaotic and understaffed, specially the pharmacy. My 81 year old mom stood in line for 30 minutes to find out that her medicines were not ready yet until the next day! The staff tries hard but they need more support.
