“As to be expected the Apple store was super busy on a Sunday afternoon and I wasn’t sure how long I might have to wait. Berachah went above and beyond to assist me. He was incredibly helpful and patient and was able to successfully resolve my issue. Very happy with the service I received and looking forward to my next visit!”
“What a professional and amazing staff !!!
I just went walk in got an appointment soon and the technician solve my problem in no time.
I am amazed by the number of tehcnician there ( around 20) which shows how the company well staffed the store so that the customer is treated well and in time.
Good job Apple”
“Updating review since the prior owner no longer has the busuiness.
Walked in today, 2/20, with a broken iPhone 6 screen. Quoted $189 + tax. When asked if this was a bit expensive, I was told it is because it is an iPhone 6 and that I could save some money by going to a stall/vendor, who would not put genuine apple parts. Walked into Bethesda Apple Store. I was quoted for $129+tax and an estimate of 1.5hrs to pick it up. I went with Apple and yes, they did use Apple genuine parts ;) Still trying to figure out why they wanted to charge $189.. I would not go back.
Updated as of 3/5 - see attached snapshot. All of a sudden a 5 star review from Jennie Wentzel for all of your locations (wow, Jennie has travelled to all of your locations - 20 or so and each one to be excellent!!!) to improve your ratings is looking shady too. A coincident it is out at the same time you guys replied. More reasons to stay away from your business.”