-
November 2022 by Anita M.
This is the first review I have ever written in my life but the customer service here was so outrageously rude and unprofessional I had to comment. I am a health care professional and will never under any circumstances recommend going here. If I could do zero stars I would
-
June 2022 by Babak M.
The self check-in system was the only choice to get signed in, and the system says you can wait anywhere and we will text you. Nothing happened for an hour and it seems all people in the waiting room have been waiting. No one was in the check in area to answer questions. The system also doesn't send an initial text to say you are in line. Finally someone shows up and says the system is down and says we are rebooting the system and we will get to you (when we get to you).
-
April 2022 by Mark U.
After dealing with rude and unprofessional staff at Friendship Heights LabCorp location, had a much better experience at their Fernwood location.
-
March 2022 by PE W.
The facility was clean. The process was mystifying. I was a walk-in. Neither my doctor nor the Lab Corp materials I saw indicated one could make an appointment. I needed only to provide a blood sample for my endocrinologist. The waiting area showed a list of persons, some of whom had appointments, others of whom were walk-ins. I was called well before many on the list. I have no idea why. There were also mystifying examples of people being called and then others going in more quickly. We're they ones with appointments? Who knows? The person at the desk was not particularly communicative. She also asked questions answered in the intake process entered electronically and, in one instance, seemed to lead one older lady to give up and leave. If I need to go to Lab Corp again I'll try a different location.
-
February 2022 by M E.
Horrible experience-45 minute wait with appt. Appointment scheduled on the hour, arrived on time, seen 45 minutes later. Walk ins taken ahead of scheduled appts.
-
December 2021 by Jeff R.
Standard incompetent Labcorp. Under staffed so it's not the fault of the people a the desk. Like down the hall, no one giving instructions. Only supposed to be 5 people in waiting area. There are 9. Tried car checkin which just confused them, even though it's a service they offer.
-
August 2021 by L. C.
Great experience! I was a walk-in patient getting routine blood drawn. The express check in kiosks are super easy to use. I was in and out in 15 minutes (which also meant I didn't have to pay for parking!). Staff was super nice. No complaints!
-
April 2021 by Vinita R.
Terrible,lazy rude staff.Only the lady from Ethiopia was professional.They were chatting and laughing away.Want to have one bathroom for their use and won't allow patients to use even if the other is occupied.Does the management even read these and improve things.
-
December 2020 by M S.
Lady was super nice, very reassuring to me as I hate getting blood work. I was in and out without an appointment within 20 minutes (and that's with 4 people in the lobby!) Pain was minimal and procedure was nice and clean
-
December 2020 by Addie G.
Super friendly staff and the check in process was very well managed. I got in and out so fast I didn't even have to pay for parking!
-
December 2020 by Sangita P.
Worst place to get your blood work done! Receptionist is RUDE!!! They have the dumbest way to let the patient know it's their turn. The text they send clearly says wait in check-in area and your name will be "called" shortly! That's NEVER going to happen. You'll just wait your time waiting. Go to Quest instead! In and out in a jiffy, much roomier waiting room, on ground floor so no need to ride elevator and receptionist and entire team very very polite and pleasant!!!
-
November 2020 by Jack H.
One of the worst experience one can have getting basic blood work. The receptionist was rude and raised her voice unnecessarily to multiple visitors who appeared to be recent immigrants. In the lab, the technician took on a berating tone and caused a tense atmosphere when her job really should be calming the visitors' nerves. While the technician was skilled at drawing blood, she could use significant training in basic manners, friendliness and how to deal with speakers of other languages. There's a Quest Diagnostic in the same office park we'll be switching to in the future.
-
December 2019 by Gina D.
Avoid the Bethesda location. No one at the front desk. Takes forever to be seen while they go in the back and socialize with each other. After 45 minutes, I finally asked for my paperwork, left and went to Rockville where it took all of 3 minutes start to finish for a blood draw!
-
November 2019 by Sara E.
Very clean, modern facility. I was in and out of my appointment for a routine lab draw within 20 minutes. Check-in process was easy on the kiosks. The person who drew my blood was also the person sitting at the front desk. She efficiently and painlessly drew blood, and it was over quickly. I have an aversion to getting pricked with needles (doesn't everyone?) but found the experience as pleasant as possible. Would recommend as a location for bloodwork.
-
September 2019 by Lynn M.
This location in the Camalier Building off Fernwood Road in Bethesda deserves far more than the two star rating it had before I left my five star review. I almost didn't come to this location because of your old reviews, but they had the earliest available appointment. The staff was incredibly welcoming, fun, and efficient. There was no wait, even though I was a few minutes late for my appointment. The blood draw was quick and painless. They are back in Suite 300, so ignore the other reviews. Plenty of parking. Count on a $4 minimum, unless you're out in under 15 minutes. I will be sure to come back for my next blood draw.
