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April 2024 by Larrisa Becker
My entire meal was cold and my chicken was undercooked. Unacceptable. I don’t know who the night shift manager is but this should be inspected properly before handing food to people.
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February 2024 by Scott Campbell
I paid extra to add cheese to the two sandwiches in my order. They made the one sandwich as ordered and left the cheese off of the other one. I was still charged for it. I let the store know when they asked for feedback, and they didn't seem to care.
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February 2024 by Beren Kasimcan
I was mistaken, and called Chick-fil-A for an ice cream cake for my dear sister’s baby shower because she was soon to have a baby girl Chick-fil-A did not have the available ice cream cakes I desired, but he was very nice and researched where I could get a sweet., delicious ice cream cake. Can you forward me after asking his informative Kahlig I wanted. I still have gotten a cake from Dairy Queen and so with that information I feel satisfied in this Chick-fil-A’s customer service. I wished him a good day.
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January 2024 by Josh Holmes
Ordered 2 kids meals an a #2. It cost $26. Took it to my car, just to realize they didn't give me the kids drinks. The meal is $7...so I paid $14 for 10 nuggets a fruit cup and a small fry.
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January 2024 by Faisal Lodhi
Always a
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December 2023 by ismerai reyes
The assistant director his name is Andy R. Was extremely rude. They messed up on my order and we need it redone, he proceed to instead of refunding me, insult me as to why I don’t just get 12 counts+ so he doesn’t need to refund. Then proceed to say “you’re going to ask to refund for couple of dollars and cents?” Yes, I will and it’s so rude of you to constantly badger me after I answer yes to the refund. Are you going to pay the difference? Incredible rude. He then didn’t even ask for the original bag back he just reached offered and snatched it from me. Extremely rude director, will be putting complain in.
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December 2023 by Tim Dawson
Sadly, had a very poor interaction ordering and a longer wait than everyone else to get well done tenders. Sighing is not part of "my pleasure" when asking the clerk to repeat herself in the loud mall.
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December 2023 by Kevin Esquivel
Was treated very rude & disrespectful. I submitted a pick up order and there was a confusion with the app. I waited over a long time & asked for help after I was told I was going to be helped. Charlemagne was going to bring out the food. He did everything possible to ignore me, and not acknowledge me. He did not take the time to explain what the issue was or bother to even resolve it the worst experience ever I experienced from Chick-fil-A. I reached out to ask what’s going on & nothing
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November 2023 by Daniela Galvez
I love chick fil a, but I was very disappointed when I ordered 8pc nuggets and medium fries. Later when I got home I got food poisoning from the food.
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October 2023 by E V
A bussin' spot with some dank chicken sammies! The service was friendly and despite the line, it moved quickly. You won't be dissapointed if your looking for some mall
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September 2023 by Leroy H.
Consistency!! This is our weekend go to spot after practices. I love the Chicken Tenders.
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September 2023 by Capital Sky Eye Media
Good chicken club sandwich and great serviceVegetarian options: Good salad optionsParking: Adequate shopping center parking lotKid-friendliness: Good for kidsWheelchair accessibility: Easily accessible
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September 2023 by Taiara Matos
It's a small place for such high demand, but the employees are so awesome, they do manage to so everything so fast and with care.
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September 2023 by Xin Wu
I thought it was just me, but yeah the customer service was very lacking here. Didn’t greet. Just gestures to go up to the register. Couldn’t even hear what the guy was saying and he was giving an attitude. Didn’t ask if I wanted any sauce. I didn’t even bother going back to ask for sauce because they made me feel like I was inconveniencing them. Lol.
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August 2023 by Kelly Jones
Make sure you check your food... Open it up and see if you actually got what you ordered... Because they do not care and will not make it right. Very disappointed. I ordered a Southwest Chicken Salad. I used my mobile app went in and picked it up. When I got home about 30 minutes later I realized my salad was missing the chicken. I let Chick-fil-a know 3 times, nobody cares.
