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July 2024 by Nick Murdick
Anita was fantastic!
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January 2024 by Aminata Diawara
Worst bank experience I ever had.
They constantly giving me unreliable information since I’ve opened my bank account and I’ve tried to make on online check deposit.
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April 2023 by Jacky O.
I walked in expecting to open a bank account but what I then overheard next motivated me to go elsewhere. An employee had mentioned to what seemed like the branch manager that they were feeling ill possibly had Covid. The manager then proceeded to tell the employee that they would be able to leave after helping out a very important customer. No mask no anything.1. You really let an employee interact with a customer KNOWING that they could have infected them.2. You didn’t care that the employee was feeling ill.I got out of there as quickly as I came in. It’s sad to see that companies like this don’t care about the well-being of their employees. I get it, it’s business but to basically put your employee at the risk of spreading a disease.And the fact that a possibly new client saw this is even worse.
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March 2023 by C. B.
wow, just keep walking to another bank
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January 2023 by Lisseth C
My mother and I had an appointment yesterday with Robin M. He made the process on opening a new account for my mother so easy. He explained everything throughly, and always asked if we had any questions. Such a nice person. The bank itself is super clean and modern. You are greeted right away once you walked in. Loved it!
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April 2022 by Eiman Khalili-Araghi
Had horrible experience in this location. We opened account with the guy name “Jordan Wright“It took about 2:30 hour to open a simple account. Very incompetent and impolite. After apparently he opened the account we noticed he made a big mess and because of his mess the Chase put the account on hold. We had to go to another branch and spend more time with several people and manager to fix the issue. Awful experience. Never recommend this branch.
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November 2021 by Bethy Tesfaye
I had a horrible experience twice at this location. I’m contemplating to close all our accounts. The person at the teller window was extremely rude and very disrespectful. I don’t plan on returning to this location at all!
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June 2020 by Stan Engebretson
I have chase credit cards and went to the branch to follow up on billing details and do other general banking. It was a very fine experience w helpful, professional staff and a totally safe, pleasant office experience, sensitive to covid protections. I highly recommend this branch!
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January 2020 by Cat Le
A very nice Chase branch located just outside of DC. It has parking lot right behind (not gonna happens for other Chase locations in downtown) so it's very convenience for anyone with car.
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November 2019 by Claude G
Went there to open a CD.
Took me almost an hour because adding a beneficiary did not work.
Left there without having the beneficiary added.
You will say that so far, it's not something specific to this bank location and that's true.
But they haven't followed up since, they haven't given me an answer to any of my additional questions either. They don't seem to be very interested in helping with your financial needs.
There was a lot of smiling and promises of getting stuff done when i went there, but in the end, nothing was backed up by actions.
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November 2019 by Klaudiu Georgescu
Went there to open a CD.
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September 2019 by Shawn Glover
This is the BEST bank I've ever worked with. I've been with Chase for almost a decade. They're always happy, friendly and accommodating. Never had any issues with them. The new blue lighting is gorgeous and I love the new layout of the branch. So glad there is finally a branch close to my home!
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September 2019 by Peter Lawton
My experience with this branch was great. I felt like Jed Clampitt -- wealthy. That's because the staff was friendly and attentive, and it seemed like I had the branch to myself, as far as other customers were concerned.
