-
March 2023 by Cameron Conway
Love my sleepy bear sweater and Bridget was so patient with my awkwardly proportioned body! Highly recommend Bridget for any who think that the art of personal service is gone.
-
February 2023 by Ryan King
Helpful and knowledgeable staff. Never feel pressured to purchase and honestly will often go in to try on a size I found online. Bridget specifically has been helpful on a number of occasions when searching for the right shirt and correct fit.
-
February 2023 by daniel maher
Absolutely outstanding team here. Ramaya went way out of her way to help me find the proper sizing of pants (multiple sizings, fits, colors), Alessia expertly coordinated all my returns and exchanges while managing other customers who were just as lost as I was, and Bridget and Justine always kept me in the loop one what was going on. I am super impressed that they put so much effort into me - really special customer service experience. When I am in the area I will personally stop by to just say thank you. Well done!!!
-
February 2022 by Atradies 17
Iv been to the other locations around the DMV but I have had the best experience at this location. Very knowledgeable and friendly staff.
-
December 2021 by Scott Wheeler
Busy black friday visit. Bad customer to staff ratio. Great clothes wonderful sale.
-
October 2021 by Enrique R.
Ordered a suit. The jacket arrived with no pants. Was told they didn't have pants in inventory. No notification prior to the delivery. Needed the suit for a business trip. Took jacket back and was just told "we're sorry." No recognition of the time I lost in this process. Horrible customer service.
-
September 2020 by Liana Moris
Robin and Gayle are absolutely SUPERB employees, with wonderful customer services skills. They are attentive, smart, witty, and generous with their time. My boyfriend bought several shirts and pants, and we are both very happy with the experience. Also, we WERE ABLE to take a couple things home from the store itself because they were on clearance. The rest of the items we had to order online, but no biggie.
-
July 2020 by William Kim
Great place to shop. Scheduled an appointment with my stylist. I was assigned to Robyn. Very attentive to my needs. Robyn provided every possible option when I was not satisfied with certain looks and styles. She was able to find the perfect style I needed. 10/10 store and stylist.
-
May 2019 by Christine Vidmar
Fabulous service at this Bonobos location. Artie attended to my husband yesterday, guessing his size on first look and quickly presenting all options online. We will be back.
-
October 2018 by Kristie J.
Bonobos always does a great job with their staff and training. We had so much fun shopping in here and getting some items for my brother. The store manager was in here, but we were being helped by her associate who was so much fun. We kept buying clothes and he was helping us with sizing, looking up past orders and even checking if we had bought certain items before. Even though we might've been customers that were a little indecisive, he helped us along the way with a smile and we got some really great clothes. Great location and great employees here!
-
August 2018 by Colin Lacy
Excellent staff, very helpful—they eyeballed my perfect fit on the first try.
-
August 2018 by Marco Carrington
Mens wear
-
April 2018 by Wen Han
In the store, you feel very taken care of. The staff are attentive. We were dressed a little shabbily when we came that day. It was raining Etc. They didn't treat us like they thought we were too poor to buy anything haha. And we bought a ton of clothes, so it paid off for them. They have some hard-to-find sizes and very interesting patterns of men's shirts. Worth a look!
-
December 2017 by Terry Neubaum
It's a shame they don't say this is not a regular clothing store because you have to order the clothes and have them shipped to your house. For a custom made clothing they all seem to be bad on the prices. But if you need something right away forget it.
-
November 2017 by FabrÃcio Kury
This is not a regular store. This is what the brand calls a "guideshop." They are here solely to let you see the items and try on their notoriously vast combinations of fits, lengths and sizes. If you buy something you will never walk out of the store with your purchase, it will be shipped from the warehouse to your address exactly as if you had bought it online. Moreover, Bonobos specializes on slim fits. Their plus sizes have a slim fit look, and their "relaxed fit" is not entirely "relaxed." Their garments are good quality (although pricey) and often bring merry prints.
