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“I was sideswiped By a huge white SUV on the entrance into Baltimore. The price was More than reasonable, whether My insurance company was paying, or I was paying myself.”
“I’ve been bringing my car to Jim Coleman Toyota since 2021, and the service has been outstanding every time. The team is professional, friendly, and always gets the job done right. They keep my vehicle running smoothly, and I never have to worry about a thing. Highly recommend!!”
7:30AM - 5:30PM
5202 River Rd, Bethesda
Auto Parts
“I came in after a cross-country drive with a damaged front bumper on my older Toyota Camry. It runs great, and I wasn’t looking to spend $1,000+ on cosmetic fixes. Other shops tried to upsell me with inflated labor estimates (9.5 hours for a bumper swap?) and insisted on paint jobs I didn’t want. I just needed a functional fix, not perfection.
Then I met Luigi. He listened, understood my priorities, and said, “Let’s take a look.” Within minutes, he had the bumper realigned, the headlight secured, and offered to zip-tie it safely in place. No upsell. No pressure. Just honest, practical help.
When I asked what I owed, he smiled and said, “You’re good, don’t worry about it.” I was stunned. In a world where most shops see dollar signs, Luigi saw a human. That kind of integrity is rare.
Kenwood Auto Body is the kind of place you hope to find but rarely do. If you need work done, go in for a free estimate — and if you meet Luigi, tell him Mario sent you. ?”
“Hello,
I just wanted to express my gratitude to Ryan for his excellent customer service that he provided me with a few days ago. He is an amazing service professional who should be highly praised. I received an amazing level of service from him every time I came in. All my family comes here for service and I keep recommending everyone I know to come and visit your dealership. Thank you Ryan. I greatly appreciate your service!!!!”
“I went to Auto Body Dimensions to get a rear car door replaced. The service was great and they kept me informed of the status of my car throughout the entire process. My car came back not only fixed but with very impressive detailed work. I have a dog and there was a bunch of dog hair on the back seat and they went well above my expectations with making sure my car came back looking in pristine condition.”
“Very impressed with their work and I could not have had a better experience. They were able to get us a quote and fix the damage in two days. Highly recommend and I will be a repeat customer if there is any future damage to my car.”
“Our salesman Ron Bouchard,is wonderful. My husband and I have gone to him for 16 years. He is very patient and knowledgeable about the different Mercades. He makes sure you understand how the car works with all the new updates Mercades puts in the new cars. If you can,t remember how do do something he always makes time for you to come back to go over the update again. We have recommended Ron to family and friends and will continue to do so. Diane Miller”
“As a general rule, I like getting my car serviced at this location. It has a clean and spacious waiting room with good wifi connection, and they get the job done efficiently. That said they have two TERRIBLE employees at the service desks, and if you get either, your experience will likely be deplorable. ALIM RAZI and CHRISTOPHER MWEPU are rude, unfriendly and seemingly maybe sexist. I would avoid them at all cost.”
“On November 1st I entered the parts department to buy an oil filter for my car. I was pleasantly met by a salesperson with glasses whose name I don't have. In order to get an online price, I sat on chair and ordered the parts online. A while later another salesperson and equally pleasant, Angel came out to inform me I had put the wrong letter on the part number. With the participation of the parts manger thy were able to resolve my mistake and payment issue. As I waited for the process to complete, Sebastian, my recent service consultant walked by. We talked for a bit. My overall experience with all the Audi Bethesda members on this day were very friendly, helpful, proactive and professional; they are all an asset to your organization! Thank you and also for the gift insulated bag!”
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“Karl was excellent in keeping us informed about the repair process. He was very effective in working with a difficult insurance company and managed to get the repair walked through their process successfully. The quality of their work was excellent.”