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December 2023 by Tochi Ibekwe
Front the moment we checked in there was a hiccup with this stay. We arrived late due to airline delays and we immediately informed them of our delay as we knew about it. We spoke to two staff members until check in. Surprisingly it was not communicated to the entire team. This led to more than 30mins spent at check in to rectify the situation. The room itself was comfortable. We stayed for 3 nights. At checkout, I forgot a box that had valuable items in their safe. I was hoping that I’d be able to retrieve it as soon I realized it was missing several hours later. Turns out it was already missing and no one could give us an account of what happened as they cleaned the room. It took several days of calling and being left on hold to finally get a response from them regarding this item. I’m upset because I was really looking forward to a stress free stay but this hotel administration turned out to be nightmare.
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November 2023 by Cynthia White
Top tier!! Service, cleanliness, location were all perfect. In a very safe location as well. The room was super updated and very modern. The temperature in the room was great and the HVAC was very quiet. I am a light sleeper with noise sensitivities but all was well. The bed was so comfortable and dont even get me started on the relaxing shower. Luxury all the way around!! We ate at the Corella Cafe downstairs and it was a solid B+. All staff were super friendly and went above and beyond, especially Adunni and Mya. We were in town for a soccer tournament. I probably won't have a reason to return, but I asked my husband to bring me back just so I could experience this perfection again!
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November 2023 by Jim Thiele
Outstanding property. Room and amenities excellent. No issues and very satisfied!
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October 2023 by Archey
Everything was perfect! Let me start by complimenting the service. The staff here is amazing and so helpful. I was recovering from a surgery and they accomidate me so well and made sure myself and my partner were very well taken care of. Everyone was so sweet and respectful and genuinely seemed happy to help! The rooms were STUNNING, super sleek, modern and clean, plus AMAZING views. My favorite part of my stay was probably the overhead-rain showers, was sad to leave that behind when I checked out! Location is central and within walking distance to a wonderful Cafe, a CVS, and great pizza places. Honestly, anything you could need is within 15 minutes of walking! Very convenient. So happy with my stay here, if I have to be in the area again, I'll definitely try to stay here!
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October 2023 by Aaron Akins
This is my absolute favorite hotel for work travel. Great staff, great hotel restaurant, sparkling clean modern rooms, with quite sizable walk-in showers and very comfortable beds. They actually put gel pillows in my room ahead of my arrival!! They also have a shockingly good AM latte at the Corella Cafe, which ruined me for my usual latte at the Starry coffee shop.
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October 2023 by Serena D
Polite and helpful staff. Clean rooms. Cafe conveniently located close to the lobby. Great stay!
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October 2023 by Jeffrey Z.
I am just finishing my first stay at this hotel. During my one week trip, I requested a refresh on the coffee in the room, since I wake up very early and they don't offer any kind of room service. It took 2 days to replenish. And housekeeping only comes once during the stay, and they didn't even bother to check the liquid body soap which is what's in the shower, and is 100% dependent on housekeeping to monitor and replenish. Ugh. It just felt like work to stay there and I will not be coming back.
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September 2023 by Colin D.
Perfectly decent, if a bit sterile, hotel in downtown Bethesda.Marriott typically does a good job making sure that you get good baseline experience no matter what and this does that nicely. The rooms were clean and elegant without any real distinguishing features. We got upgraded to a corner room on the 10th floor because of our status and the view was better than you might expect. While the foreground was mostly parking garages, the distance was suprisingly green and treed with a view of the Mormon Temple (aka the DC Disney castle).Otherwise, as I said before everything was nice and didn't disappoint, but almost pointedly didn't stand out either. The room was neither big nor small, the bathroom wasn't particularly impressive, nor was it quirky or too small.
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September 2023 by Clarence Massie Jr.
The property is well maintained and is aesthetically appealing. The location is perfect for our business purposes. The staff is fantastic especially Adunni, TJ, and Adam.Rooms: Rooms were very comfortable.Food & drinks: Adam is an awesome bartender, but an even better personality.Noteworthy details: Customer service was excellent. Thanks TJ and Adunni.
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September 2023 by Gaylee
A very lovely hotel. Rooms were quiet and upon entering and checking things in the room I felt very comfortable with the room and its cleanliness. The hotel restaurant was very nice and had plenty of room for laptops and other devices if needed. The only drawback was there was no room service available. The staff was friendly and accommodating. One of Marriott better properties.
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September 2023 by Giovanna Borrello
Amazing place to stay for business and tourism. We are staying for 3 days, wonderful staff, so friendly and helpful. Near the metro station, have its own parking lot for the guests. Great location!Walkability: Everything is near by. Metro station is 2 blocks away, staff are incredibly friendly and helpful.
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September 2023 by Mhammad Al-Ansari
My towel & stuff got stolen in the room by the room service and the hotel never compensated me for anythingPlus even the pointing system they didn’t add my points to my Mariott accountIt’s by far the worst hotel ever by Marriott. It Doesn’t deserve it.
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September 2023 by Ashley Noelle
Tomels customer service was absolutely impeccable. Went above and beyond for my company’s business trip! His level of superior service is the reason I will choose this hotel time and time again. Can’t wait to visit again!Rooms: Super clean and very nice.Nearby activities: Bars, coffee shops, restaurants.Safety: Everything was close in proximity! I could walk to every place I wanted to go!Walkability: 10/10Food & drinks: The drinks were decent.
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August 2023 by Calista Phair
I’m on my third week of work travel (which I’ve traveled solo two weeks , was unexpected) and concluded with a work retreat with about 20 colleagues. I’ve been across country to Arizona, Kentucky, DC… and it was great my husband and son could join me this last week.1. When I stepped into the hotel WOW, the high ceilings, decor, feel felt like luxury. Kayla had amazing customer service and was truly knowledgeable of the area and what’s around.2. Tajon really was able to let me know of local eateries , handle my bags and also be great with how bold smile.3. The rooms were great , spacious and also beds were comfortable, my hated there was no pool lol but we enjoyed the fountain and seating outside.4. Being across the street from the train, allowed for us to explore DC with ease and also me to travel to a work meeting with no issues. My headquarters is only two blocks away and the amount of shops, restaurants, and fun things to do were shocking. This was my first time in this part of Maryland and truly enjoyed it.5. Rachel in the restaurant was wonderful and has such a sweet manner. Your restaurant manager is truly a delight and her Olivia Pope flair with kindness, knowledge and focus is infectious. (Didn’t catch her name ). The restaurant food is amazing wings, calamari and Chesapeake omelette is mouth watering.5. Gabby made this feel like home to me. From giving crayons and color books to my son, helping me with my room check out from my work retreat, heating up food, just truly being an anchor.6. The lavender they have to help you sleep and views from the gym also give an added touch to this hotel, and having plugs at dinner tables Gamechanging.It makes a difference when you can relax with travel and have the change to set into an Oasis thank you for being a breath of fresh air to me!
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August 2023 by Keegan Kelly
$18 for a motel-level continental breakfast and they have the audacity to ask you for a tip. The beds are made by amateurs with the wrong sized sheets -- our fitted sheet was sliding up the mattress before we even laid down. There are so many options for hotels in this neighborhood, I refuse to believe this isn't one of the worst.
