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July 2023 by Jessica K.
The older male working overnights NEVER changes his gloves to make food, walks around the store, cleans, tends to other duties and I have watched him make my food with the samegloves hes been wearing probably all night, tears in his gloves, bare fingers on my food. Never caused a scene but it's absolutely disgusting.
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June 2023 by Google user
I seriously dislike the coffee system that Royal Farms has implemented. There is no incentive for employees to clean and maintain those machines. Our coffee tasted so burnt. I used to throw 5 stars as we traveled through Maryland, PA, and back home to Upstate NY. We will stick with WaWa and Sheetz from now on for our coffee. They don't intermix their coffee in the same brewer.
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April 2023 by Robin T
I wish the chicken was fresh over night, when I work. When it is, perfect!
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March 2023 by Lora Pangratz
Super helpful! Ms. Margaret is the best!
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January 2023 by Christopher C.
WTF!Time for the ol' trusty default three star Yelp gas station check list:Good price?It was $3.49 at the time of pumpage which is on par for the area but thankfully cheaper than anything in OCMD proper so a win on that one but with prices being what they are now, ultimately it's all relative.Did I trip over any random tire shards, radiator parts or left behind wing nuts?No runs, no hits and no errors but also no room in the outside garbage bins and no windshield wash fluid or squeegee either. Grrrr.Easy on/off to the highway/road of my choosing?Couldn't be any easier to slither off/on Ocean Gateway.Human intervention needed?Sadly, yes. In Royal Farms idiotic need to automate everything, you couldn't pay for gas at the pumps and had to go inside to pay at one of their automated checkout kiosks. While to me that's a conspiracy just to drive people into the store in the hope that they'll buy more MSG laden treats or fried chicken, it's also a real PIA when the kiosks weren't always working to purchase fuel. In the end it all got resolved for myself and a few others I saw in the store but they made it way too hard to do something which should be mindlessly easy. Three star gas station bliss, fail...
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January 2023 by Isia “Ziggy” Clemens Sr.
Great chicken delicious coffee wonderful employees! Shout out to my girl yaya
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November 2022 by Michelle Kemper (Michelle Kemper)
This is the worse place for customer service. I stop her ofen out of necessity because it's close to my. Believe me that is the only reason. There is one cashier that is constantly rude but her attitude changes when she helps another African American. She goes out of her way to wait on them politely and it's like old home week. But to Caucasian customer she is rude and acts ike it's a bother to help them. I've witnessed these actions over and over again. Also it's pretty awful when the staff yell and Hollar across the store to each other. Very unprofessional and annoying. The lady with the long is too getting a lot better with her customer service. The other lady should not be working with the public especially when a request from her is major problem. Want to say \" sorry to make you do your job! I worked retail many years in management and this employee would have been, especially with her predjuse wass and over all lack of customer service. Never a thank you! She would be fired. I always pray before I go into the store that she is in not working.
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October 2022 by Tamar Waskey
Its ok, RF always seems dirtier than like Wawa but maybe its just my personal preference i prefer wawa
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October 2022 by Dennis Smith
Too many of these around. Like to see some WaWa's insead! Alot of people agree! Too much f_ing chicken!.
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May 2022 by Michael Alpaugh
I just can't understand why every time I get gas it will not print a receipt. I then need to go inside \\u0026 wait for a customer service person to print one. All this automation with only one service representative stinks. I guess WAWA is going to be my gas station as they are always staffed well.
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April 2022 by ML Gross
Everyone that I've dealt with at this Royal Farms is super nice. It's kept neat. The parking lot \u0026 around the pumps could use a washing down. Customer service is fine.
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April 2022 by Ash L.
Can't say much about the food , but the bathrooms where absolutely disgusting . Toilet paper all over handicap stall , 4 things of toilet paper with none in there , all the toilets left unflushed and almost fully clogged with toilet paper , and both sinks where in terrible condition ( one with dried yellow stuff all in it and it's bottom ripped off - the other filled with water and clogged .) I would much rather a Wawas or Sheetz
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November 2021 by Susanne H.
Terrible for food service. Ordered macaroni and cheese. Paid and went to pick up macaroni after getting my drink. Food counter person asked me if I wanted macaroni warm. I said yes. It was COLD not even lukewarm. Cashier not manning her station. She was on the other side of the store talking to someone. Worst customer service ever! Will not but food there again and am consi buying my gas elsewhere too.
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September 2021 by Patrick G.
I was looking at medicine reading the labels and a woman employee at the store started screaming at me that I didn't belong there. I had no idea I was in a restricted area. If an employee had actually been in that area to help me this embarrassment could have been avoided. The woman was extremely rude so I just left without purchasing anything. Why didn't she just offer to help me instead of screaming at me like I was a criminal?
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October 2017 by Orks Kolar
Always dirty, trash everywhere and never a squegie or any fluid to wash your windshield
