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April 2023 by Mike Trader
Very satisfied with their service
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July 2022 by Heather Miller
tell tax preparer to read the year on the W2 and to stop messing up people's taxes and then not want to give them their tax prep fees back.
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May 2022 by heather wilson
Okay so the first two years I went everything went great everything went smoothly then this year when I went I had sent the lady all my information ahead of time and she had everything done when I got there but she put in my W-2 wrong and because she didn't realize it until after she submitted it I had to do an amended return and wait 16 to 20 weeks for the rest of my taxes which I still have not received yet all because she didn't look at the year.
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April 2022 by jessswm20
Kristen Fitzgerald is great and makes the process painless, quick and enjoyable. Thankful the office is close to my home and work. I was able to make an appointment and not have any wait time for my tax professional!
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April 2022 by Sue Challis
Great service, explanations and ease! Kristen Fitzgerald is the best preparer!!!
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April 2022 by Michael Trader
I'm very satisfied with the quality of service we receive from H&R Block!!
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April 2022 by Sunny Sonnenrein
Prompt, professional and courteous tax service, which we have been using for two decades now. We did all the work with an agent remotely during the pandemic, with scanned and Emailed documents. This year, being in Maryland full time now, we were happy to find such a proficient HR Block office at a convenient location. The staff is very responsive and communicated promptly, and most of the work was done before our actual appointment. Kristen Fitzgerald rocks! She explained line items well, made appropriate suggestions and made us feel comfortable that we had the best possible outcome. Thanks, and big thumbs up. We can wholeheartedly recommend this service!
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March 2022 by Jessica Drew
Amy R was easy to work with. I was missing documents and she helped me figure it out. I'd recommend her to anyone. She went above and beyond.
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March 2022 by Chris Merritt
Kristen Fitzgerald was very knowledgeable and had our taxes completed in no time even though we had 4 W2's, 2 Social Security records and many other tax related documents.
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March 2022 by Gail Schuler
We have had excellent service for a number of years now using your tax preparation service.
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March 2022 by Tim Long
I have been getting my taxes done for 42 years, through H&R block. Thank you for so many years..
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February 2022 by VaLisa Tolbert
Called for information. The woman would not give me her name, she called me ignorant when I asked a question. I would like to report this woman for being inappropriate and nasty for no apparent reason. When you work with customers it's not ok to be nasty even when the customer is. She said she was the Manager. I would expect someone to contact me after this review. Zero stars for this office.
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August 2021 by Kathy J. Decker
We've been with the same H&R Block in Berlin, MD for most of our married lives and have never incurred an issue. Though we have had a few different preparers over the years, everyone at Elizabeth BJ Norris's firm has been outstanding. We trust them.
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April 2021 by Kathleen Jo Anne Decker
We've been with the same H&R Block in Berlin, MD for most of our married lives and have never incurred an issue. Though we have had a few different preparers over the years, everyone at Elizabeth BJ Norris's firm has been outstanding. We trust them.
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April 2021 by Tasha Markey
Always very friendly, straight the point, and accurate. Puts me at ease knowing if Amy mistakes are made, your covered.