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March 2022 by Eric Gray
Well stocked and helpful !
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November 2021 by William McDonald
Dealt with them for sometime nearly every day for sometime ordering speciality plumbing parts. Old and new. Not a part they cannot identify if you can't and there lead times are always correct. Best in the business.
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August 2021 by Jerome Hill
This place has been around since my plumbing apprenticeship days a little over 20 yrs ago. Absolute"go to" player in 4th quarter for parts, particularly residential plumbing needs. Great group of guys to count on... What's up Ed and Chris! Jerome with Freeline Inc.
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June 2021 by Mike Hait
Very helpful and they had exactly what I needed.
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May 2021 by Michael Mastrandrea
These guys have never disappointed. Their staff is very knowledgeable and very helpful
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March 2021 by John Yeung
The people here are truly amazing. Their expertise and customer service are the best that I have experienced.I was doing a DIY plumbing project. I needed some parts (one of which was an old shower faucet handle). I sent them photos. Some are old parts and they found me an alternative solution. They had to look through a several hundred page book of plumbing parts (an inch or so thick) to find the part that can work for me. I was skeptical but I took it back to my place and it fit like a glove exactly as he told me. Wow.As a comparison here, I called and emailed Ferguson's and never heard back. Home Depot is not going to have anyone that is as knowledgeable as them to find me what I need. Also Ferguson is also not going to be as knowledgeable and I know this because I have been in the store to buy something else.TM O'Donnell is a little further away from me than other places but worth the trip. If I ever need another plumbing item, they will be the first to call on my list.
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November 2020 by Erik Devereux
This is an excellent source for plumbing parts especially for older homes with plumbing fixtures now rare in the market. We have replaced the inner parts of our bathtub faucets and some sink parts here. During COVID-19 they don't allow entry into to the building. Order by phone or you can text them from outside. They will bring parts to your vehicle, handle payment by credit card. Super safe and reliable!
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September 2020 by Hanzhi Lin
They are the final helper if you are in despair to find the exact plumbing part to replace. Recommended by a kind senior salesman at Ferguson. During the pandemic, they no longer offer in person shopping but accept pictures sent to either Chris or Ed’s cell phone. Thank you, Chris! Your store deserves another five star.
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August 2020 by Errol Fisher
Very polite folks was a comfortable encounter for myself will shop again
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August 2020 by papa bear j
Best supply house in town
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July 2020 by Antwan Barnett
Better than Furgason
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July 2020 by D Kemp
Great service!!! Great service!!! Oh, and did I say "Great Swrvice?" The guys were extremely knowledgeable, helpfu.and friendly. They appreciated my business. Top notch!!!
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March 2020 by Leslie Stampfer
The staff know there stuff when it comes to plumbing material. If u r not sure what u got take a picture and they will be able to help you. The staff is friendly and very helpful
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January 2020 by Gregory Smallwood
FANTASTIC SERVICE! Have never been disappointed with them not having what I needed!!! G.O.A.T!!!
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December 2019 by Bobby Y.
Incredibly knowledgeable and friendly staff! I do a lot of handyman stuff around the house, and sometimes get in a little over my head with getting things done the *right* way - always with the goal of meeting or surpassing the level of fit & finish that a competent professional would achieve. I have been to T.M. O'Donnell twice to pick up hard-to-find-in-stock plumbing parts and ask for advice. It's like the best hometown hardware or car parts store that has been around for decades - they've seen it all, and are happy to help. The College Park / Laurel / Beltsville / Hyattsville area is really lucky to have a plumbing shop like this in business. Fergusons stores often refer customers to T.M. O'Donnell much like a primary care doctor would refer a patient to a specialist. Unlike a medical procedure, you can just go to the specialist first (T.M. O'Donnell) and get the parts and any info you need on the first trip! Remember to bring cash if you only need a small part or two, as they prefer to only accept credit cards for purchases over $10.
