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January 2024 by Lakia Pinckney
I had my storage unit for 2 years. In the time frame my storage monthly rate price increased 3 different times. I’m thankful that my items were secured and nothing was missing when I went through my belongings. However, the price I was paying included temperature controlled unit and no bugs. It was freezing cold during the winter months whenever I would go in to check my storage. No matter the time of day it was freezing in the building. I would get random emails informing renters of charges for others not returning the storage dollies to the lobby and a lock combination lock deposit. Also upon moving out I saw dead insects in my belongings and found a live maggot on a garment of clothing that was safely stored in a storage bin. Thats disgusting and gross. Overall decent space with increasing high prices and freezing building temperatures. Not worth the price if you have to freeze visiting your storage unit and worry about insects crawling in your things.
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January 2024 by anil chowdary
Reason I'm giving 5 star is only because of employee named Erica. The way she greets customers is really good.
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January 2024 by The Disability Benefits Channel (Emmett)
Lawrence was great! So friendly and professional. I highly recommend renting here
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January 2024 by Andrew B
Erica is so friendly and has the best customer service. 10 out of 10 would recommend
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December 2023 by Norman Cofer
I have been using Public Storage for a few years now. I recently stopped by the Public Storage facility in Beltsville, MD. I inquired about promotions available for my existing units. Lawrence, an employee at the Beltsville location, accessed my rental unit profile and reduced the storage fees for my units. Lawrence saved me a considerable amount of money. I highly appreciate that he took the time to review my profile. He was very professional and ensured my request was addressed. I recommend the Beltsville Public Storage location to any interested customers looking for storage units.
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December 2023 by Daniel Pearlstein
Lawrence was very professional, friendly, and helpful. I had a very smooth move-in experience and I'm glad to be storing my stuff here.
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November 2023 by John Adewunmi
Always been one of the most cost-effective storage places I've used. Book your space online. The options are all there. The process is SUPER simple & straight-forward AAAAND they have specials there that walk-ins may not be aware of.
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September 2023 by Ricardo Mejia
In a stressful time of moving your person should be Ms. Giovanne. I was having an awful day with this move and Ms. Giovanne fixed it all for me she was very helpful, easy to deal with and very pleasant. She reassured me, put all my worries to rest and made me feel relieved. From now on every time I need storage I will be coming back to her, I recommend this place 100% all the way. Thanks Ms. Giovanne, you’re my forever storage person.
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September 2023 by Ricky Minor
Best place to keep your stuff, plus excellent customer service from Giovanni thanks.
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August 2023 by Victor Vasquez
I rented a space elsewhere by accident…. I wanted to do it here because it's closer to where I live. I came to this place and they took care of me professionally and efficiently. She able to cancel my contract with the other site and without problems I got my space here.I would recommend this place without hesitation. Giovanne is the best!Thank you!
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August 2023 by Reggie Moten
Giovanne is absolutely wonderful, she provides too notch customer service. Thanks Giovanne!
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August 2023 by Dewayne Batie
Giovanne provides A+ customer service, very knowledgeable. Thanks so much Giovanne!
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August 2023 by Roseline Sylvester
Awesome customer service from Giovanni, thanks so much!
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August 2023 by Sam Kumar
Diamond and geo were very helpful with completing my unit.
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June 2023 by Lola Altamira
Giovanne provides top notch customer service, she always have a smile in her face and makes you feel appreciated while taking care of your business in here. She’s the best!
