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August 2024 by Sam Long
Stated open at 8:30am went at 9:30am Doors are locked a worker legit came stared at me at the locked door then went back in the back
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June 2024 by gleem1751
This is probably the worst post office in Maryland. The short black guy thinks he owns the post office and he's doing the people a favor by. Definitely gives me convicted felon vibes There's an old blonde lady (lady used loosely here ) that always seems to be with him, I could have gotten better information from my shoes than from her. The delivery guys is just as bad. Certified mail sent to my apt and they left a "sorry we missed you" ticket. I go there the very next day and they said that's the second notice its been returned to sender. HOW? It was clearly checked off as first notice on the ticket and it was less than a day ago. The cluster mailbox is literally 15' from my door. They never knocked or attempted delivery on multiple occasions. I thought it was the kids that didn't want to work but these two here are worse. I would rather have poor service form teen not middle aged and up people. Will try to file a complaint might not do much if anything but I hope it makes their day a little poopier
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January 2024 by Brittney Knight
I’ve been to this location only a handful of times, and lived here for a few years. Each experience has been different in regards to employees, ranging from great experiences to not so great.After receiving a message stating that my package was available for pick up at that location, I went to retrieve it. Seems I’m fairly naive to this process because that’s not what that meant at all. I showed the employee what I was referring to just to clarify. Instead of kindly educating me on what was going on, I was made out to be pretty dumb hah. I’m sure I was the 100th person with the same dumb question today, and I’m not expecting princess treatment. Just some common courtesy and mutual respect. But to end on a positive note, they did go out of their way to call the carrier without me asking.It’s probably not the greatest job in the world, and I try and keep an open mind and understand that I don’t know what kind of day other people are having. I appreciate everything the postal workers do and what they have to deal with delivering mail.
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January 2024 by JEFF TOBOLL
Zero star place at best !! Don't waste your time !! LOL !! NEW NEIGHBOR BUISNESS TAKES UP ALL PARKING SPACES..NO PLACE TO PARK !! COUNTER PEOPLE RUDE AS HELL !! THEY CAN NOT CASH A $44.00 MONEY ORDER....A WHILE BACK I GOT WAITED ON BY A MALE ,HE WAS TALKING ON HIS PERSONAL CELL AND TALKING TO TWO LADIES BEHIND ME IN LINE !!! WHILE I AM TRYING TO SHIP A PACKAGE WITH HIM !! UNBELIEVABLE
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December 2023 by Beth Remines
Excellent customer service!
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October 2023 by Philip Paradise
Horrible customer service, probably the worst. Extremely incompetent and self centered. Never come to this location.
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October 2023 by Annamaria Palaia
I had to call the post office today because they put a package inside my mailbox and I couldn’t get it out no one was answering the phone I called over and over again sometimes someone would pick up and hang up worst customer service at this post office.
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September 2023 by Kristoffer Kline
It's a government entity, they don't do anything
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February 2023 by Maryfrances Betts
I went to this location and the gentleman behind the counter couldn't have been nicer. It's rare to find such engaging people.
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January 2023 by YM Silva
Very RUDE customer service! The 2 young men who work the front area are extremely rude, and should work in the back area instead where they don’t interact with customers. Customer Service = Friendliness, willingness to help and assist their customers and kindness. Providing good customer service doesn’t include being JERKS! I rather drive a just little bit further to the Aberdeen or Edgewood location than deal with the rudeness at this location! Send these young men to some type of hospitality class!!!!!!!!
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October 2022 by Love Forever
I have been a customer of this office for over a year. ALL of the staff are always friendly and helpful. They provide EXCELLENT customer service, that's why I have stayed a customer at this office.
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April 2022 by Kevin Meza
I sent a package that was bubbled wrapped and everything in the box was packed safely so none of the content in side would be damaged since they are known for not be careful with other peoples things. It came back to my home the packed had been opened unwrapped and the disk that was inside for the product was broken since they had unwrapped and placed it back in the box with no protection as well with the product. Here are pictures of it that I took for the client to make sure it was well packed this how I got It back from the USPS this morning 3/8.
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February 2022 by Yara Silva
Very RUDE customer service! The 2 young men who work the front area are extremely rude, and should work in the back area instead where they don’t interact with customers. Customer Service = Friendliness, willingness to help and assist their customers and kindness. Providing good customer service doesn’t include being JERKS! I rather drive a just little bit further to the Aberdeen or Edgewood location than deal with the rudeness at this location! Send these young men to some type of hospitality class!!!!!!!!
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January 2022 by Lala Butler
It’s a young fella that is rude as can be, he don’t ask how can he help you. He just stands there and look at you. Half the time when you tap that bell, no one will appear until they are good and ready. One day a few of us stood in there for at least 15-20 minutes, before we were told that THERE WAS NO ONE TO WORK THE DESK.
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October 2021 by Juanita
Never have an issue. Always helpful. Just my experience as a customer.
