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February 2024 by Kristen
⭐️⭐️⭐️⭐️
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December 2023 by Dilshod Nurmatov
They did not accept returns of shoes 2 days after purchase. The wrong size was selected. I had the purchase receipt with me but the tag was missing.
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September 2023 by Banjo
Published hours are open till 8pm. Got here at 7:30 and the doors are already closed. Wasted trip to the useless mall.
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June 2023 by William Critz
Having a "shoplifting prevention clerk" hovering around was insulting. I'm happy with the shoes and the check out clerk was pleasant.
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February 2023 by Linda Cline
Very friendly and helpful. Great prices as well.
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January 2023 by John
Good deal on some shoes the dude that checked us out was nice could tell he liked his job. Knew alot about their selection.
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January 2023 by Sam Moxley
Great service and great selection I helped my sister pick out a good pair of shoes
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December 2022 by Michael Syvius
Went here about 3 years ago and did not find what I wanted. I went again and they have VASTLY improved their selection of size 13+ shoes. Normally my choices are very few but there were nearly a DOZEN shoes just in the running/walking category to choice from and I saw nearly half of all shoes, boots, etc there had 13+. I buy shoes roughly every six months and Shoe Dept. Encore has now become my first spot when looking for new shoes.
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October 2022 by Dawn Alfonso
Manager unfriendly :( So surprised at the attitude for a return, lack of conversation and hospitality. I always loved shoe dept and am so surprised at the quality of service now.
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October 2022 by Josh DeBoard
Good selection very nice employees well laid out store
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October 2022 by Joshua Deboard
Good selection Fair service clean store
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October 2022 by Georgia Rogers
I always find the perfect shoes here at great prices.
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May 2022 by Misty Lidke
I used to shop here consistently. This last time I bought a pair of dress shoes and tried them on when I got home. Not worn, scuffed, or damaged in any way. I ended up not wearing these shoes. So this visit I asked if I have a bank statement showing my purchase if i could just return for a smaller size. She told me no way. That the shoes were worn. So mind you I didn't even physically have the shoes with me at this visit. Don't you ha e to see the shoe first? I mean, I did absolutely try the shoe on at home. No I didn't wear it 1 time . It's too big. Guess this is the customer service I get and will make sure my kids don't shop here either. They need new management. Not my first go rou d with the lady either in this location
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May 2022 by Daniel Montague
Had shoes to fit my size, which is uncommon. I even found a deal in their clearance room.
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January 2022 by William Kohlbus
Found the boots that I wanted in my size. Bought them ? Very clean & organized ?
