“The manager Kevin and Ellen were so helpful with my price adjustment and ensuring we got our closet organizer at the correct pricing even when we ordered it online. It took a little back and forth but we got it done. I appreciate the consideration and support to help us leave happy.”
“I went to this location to purchase two packages of GB Gardner Bender Split Flex Tubing 10' x 3/8" & 1/2". Upon entering the store I was promptly greeted with a genuine smile and "Hello." In fact, every team member that I encountered was friendly and asked if I needed help! This was a refreshing change from most Home Depot where the associates see a customer approaching and make a B line like a bat out of hell. Even worse, you do catch one and they are miserable, mad at the world and act as if you are bothering them! I elected to skip the self-checkout kiosks and went to Zachary, Cashier in the Pro Depot. Zachary greeted me with a nice smile and a warm greeting. He quickly entered my Pro number, processed my items and billed me out. Overall, this location has awesome team members, is clean and well stocked and organized. Kudos to all of the team members here for providing a refreshing customer service experience! I will definitely return to this location when I am in the area.”
“The Mill of Bel Air is the only place I go for my dog food. Why, because they are the only local store that carries dog food that is actually good for your dog. No soy meal, fish meal, beef meal and others. I pay a little more for the dog food. Forty dollars for a 28lb bag. I know I know WoW. I have a smaller dog, 50lbs. It doesn't hurt the budget to hard.
If you're wondering if it makes a difference. Watch the show
Pet Fooled on Amazon.”