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March 2024 by Sam C.
I came here from Towson to purchase supplies for my job. The selection was ok, I would say a 3.5 out of 5. They are having a great sale, 60% off spring decorations, so that's cool. The issue I'm having is the lack of customer service. No one greeted me, no one offered to help. And on my way out of the door after using self check out the cashier came from behind the counter and started digging in my cart. I can only assume this was done to make sure I wrong everything up, lol. Like who does that in this real life??!! It was extremely rude. I left feeling extremely uncomfortable and will never shop here again.
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February 2024 by Monnie Riot Speaks The Truth
Extremely decent just depressing that they’re so far away
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February 2024 by Allison Ehrman
They were missing a lot of supplies in the paint section, and what they did have was mostly their own brand which is not very high quality. Prices were high and there was no staff anywhere, as far as we could see. Even the checkout was 100% self-service with no staff anywhere, at all. It was eerie and disappointing to have to check myself out when I was purchasing over $200 worth of goods. Seemed like a recipe for theft and I guess if I'd had an issue ringing anything up I'd have been screwed. I'll be buying online from another company going forward so I can get what I want all at once, and better quality for less money with less hassle and some customer service. Sad, really.
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February 2024 by Chef Woo Can
Now that I have a creative 15 yr old daughter, I've been going to Micheals alot. Love the place. Everything is organized never cramped together and the wide aisles make the c atmosphere very relaxing.
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February 2024 by Louise H.
Yikes. Went on a not so busy day and you can't find anyone in the giant store to help you around. Not a huge deal but annoying. Then I get to the front and the cashier is yelling at everyone to use self checkout. I wanted to pay cash so I waited. I get to the register and she leads me over to self checkout and scans my stuff and walks away. So I couldn't pay cash and stood there for a few minutes while the machine wouldn't take my card. Then it gives you 3 seconds to press print receipt or it goes back to the main screen. I don't go shopping to work as a cashier for your company. I guess I'll buy my stuff on Amazon next time
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February 2024 by Dan Rutherford
Pretty good merchandise
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January 2024 by Robin Ebright
Always a lovely experience with very well knowledgeable and helpful staff!
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January 2024 by Crystal Weber
For a couple of weeks now I've been looking for a stencil for a wood-burning project I'm going to be starting soon. I was in the area and decided I would stop in here to see if they had it or something similar. Unfortunately, they didn't have what I was looking for but I did find a couple of other stencils that I liked. Whether it's a stencil, a specific piece of wood, a box, fragrances for making soaps or candles, or resin molds, I can always find something that I like at Michaels. As my second favorite craft store, if you're looking for tools or supplies you need to complete your next project I would stop here before I go to most other stores.
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January 2024 by Gloria Creel
I had to get yarn to match something I was making for my new grandson. I took the half finished Afghan up to Michael's and I was able to match the yarn perfectly. At Michael's I can always find what I'm looking for. if it comes for the electric lights in your windows not Christmas just a little candle they always have them they always have the bulbs that go with them which sometimes are hard to find. Other places for their electric lights they cost more for the same thing. Michael's always have great sales so if you're looking for something check Michael's out first they are the best.
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December 2023 by Mary Mason
They have a large selection of craft products!
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December 2023 by Paul Smith
This is a great place to buy yarn and anything else you can think of for doing crafts.
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December 2023 by Rich corbin
What a crafty place!
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December 2023 by Tammy Santos
Great as always.
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December 2023 by Edwina Oates
Found everything I needed
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December 2023 by Mary Chapman
I needed help, I found it and I left with what I needed. It was awesome ?