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October 2024 by Kathleen Schenking
Chad was super helpful in guiding my parents to a mattress that was suited to their particular needs. A great salesperson!
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October 2024 by Allison Citro
Chad was amazing to work with!! He went above and beyond to work with me and find me the perfect solution to my problem! Not only that he gave me a great price and assured a quick delivery as we had an emergency situation!!!
The delivery team was really great and efficient. Friendly and helpful!! Very nice and they went above and beyond to guarantee a great experience!!!
I can’t recommend this store more Chad is a great manager was also so quick and I get back to me and even on his day off he got me the information I needed and had my box spring delivered the day after I ordered it!! Kudos on a great experience from start to finish!!!
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October 2024 by Jt's Schism (Jarrett d'Entremont)
Had the pleasure of working with Chad. Probably arrived around half past five and was there till a little after seven. He allowed me to really take my time trying the gauntlet of mattresses so I could narrow down exactly what I was looking for. He took my concerns about my back pain into consideration and recommended a few things I could do whether I purchased a new mattress or not. When we narrowed it down, he walked me through financing and even called the application office to retry when my credit freeze stopped the process originally. Overall very happy with the experience. Was always convinced the mattress firm was a front and he even agreed.
Thanks Chad!
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October 2024 by Glenn Holzinger
The manager of the store was helpful and informed us in detail about all aspects of choosing a mattress. He thoroughly walked us through the process of selecting the correct mattress/base for our specific wants. At no point though did we feel pressured. Overall it was actually an enjoyable experience buying a mattress and base here.
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October 2024 by Earl Bollack
Our salesman was Vlad
He was very personable and a pleasure to work with.
We give Vlad five stars !!
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October 2024 by Dana Appleby
Great personal service! Very helpful at finding the best matress in Our price range.
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October 2024 by Tyler Klein
Vlad was a great help with our new mattress purchase! Monday can’t come fast enough. (Can’t believe I just said that) ready to get a great night sleep with our new mattress!
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September 2024 by Israel Villodas
Chad was very helpful, showed me a lot of different options, and even matched the price of the competition. The store was very clean and organized. Thanks again, Chad and Terrance, for your assistance in trying to make my sleeping experience way better.
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September 2024 by Kathy Batdorf
Fantastic experience! My husband and I dreaded shopping for a new mattress though we knew we desperately needed a new one. I had seen recommendations for Mattress Firm in Bel Air and thought we’d start there!
From the moment we walked in, I knew we’d made the right choice! We were immediately greeted by staff and waited less than 5 minutes for our salesperson, Vlad, to assist us. After sharing my sleep preferences, he showed us 3 mattresses. And the third time was a charm! Vlad was amazing! Very knowledgeable and personable! Our delivery was scheduled just two days away! The delivery guys just left. They were super as well. Took away our old mattress and box spring and set up our new one. Can’t wait to sleep on it tonight!
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September 2024 by Don McCreesh
Our salesperson was very helpful and did not pressure us in our decision. He made sure that we tested a bunch of mattresses to make sure that we confident in our selection.
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September 2024 by Bill Agnostak
Chad was a very courteous and professional salesman. He took the time to give us a thorough understanding of our options once we provided our needs and concerns. Ultimately we were able to assemble our ideal sleeping configuration at a reasonable price.
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September 2024 by Sheila Hershey
Welcoming greetings , excellent store. The gentleman who assisted us, was very pleasant to talk with and very helpful. Great store, great business. Can't wait to sleep in our new bed.
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September 2024 by Steven Fisher
Great service. Salesman didn’t try to upsell or buy add-ons we did not need.
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September 2024 by Keith Akers Jr
Very helpful and was in and out within 30mins
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September 2024 by Kathee Coughlin
Knowledgeable and attentive salesman
