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March 2024 by Greg 6point7
I’ve been a customer at lacrosse unlimited for approximately 5 years. It seems recently that with a new administration shift that the culture of the store has changed for the good! I recently had my son’s gloves sized by the manager. The manager took the time to actually give my son several options. Once he picked from those options, he had him try them on and custom fit his hand to the glove! Additionally, Kenny has been stringing my lacrosse sticks for over 15 years, now that he is local, it’s convenient to have the best stringer on the east coast right in my backyard ! Every member of this store is great at their job, cares about the community, and wants to make the Harford county lacrosse culture better ! What more could you ask for as a life long lacrosse fan or new to the game!
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February 2024 by Brian Ferullo
We are new lacrosse parents. They have always provided us options and explained the differences between the gear and left it to us to choose. If you are new to lacrosse I would recommend checking them out. The prices are the same or comparable to the big box stores, but the staff seem to have a better knowledge of the equipment. They know the sport verses getting lucky at a big box store with an employee that knows the game. Perfect example, while one employee strung my sons throat guard for us the other gave him some goalie training drills.
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December 2023 by Benjamin Howells
Customer service was awful, the manager changed what could be done to make more money. That has backfired because I will now take my business elsewhere.
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October 2022 by Khaalid Lucas
Friendly staffNice selection of equipmentGood prices
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June 2021 by Jay J
Chris, Jack and the rest of the staff are friendly, helpful and knowledgeable. So grateful for them being there for help.
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April 2021 by Danielle M.
I have always had an amazing experience at Lacrosse Unlimited. The staff is incredibly helpful and knowledgeable. All four of my children play lacrosse and we won't go anywhere else for equipment and gear. Today I took my son's stick in to be repaired and they fixed it immediately and expeditiously. I'm so happy to have this store close to my home in Harford County.
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April 2021 by Cheri Wilson
We are so fortunate to have a Lacrosse Unlimited in our backyard. From buying my son‘s initial lacrosse gear back in 2018 until now, the staff has always been helpful, knowledgeable, and professional. It‘s an added bonus when the manager, Chris, is working. My son is a goalie, so we’ve needed his advice on the new chest protectors required for goalies and making sure the throat protector was attached to my son’s helmet properly. He initially attached the throat protector, fixed it after the strings loosened over time from wear and tear, re-attached it to my son’s new club helmet, and he just did a repair for us this past Saturday when a part on the middle throat protector strap fell off. We were also thankful that he helped us out when my son needed to adjust his new club helmet so that it fit properly.We even have friends who drive down from Delaware to go to Lacrosse Unlimited Bel Air because they don’t have any local specialized lacrosse stores.If you have any lacrosse needs, Chris, the manager, will make sure to answer your questions and get you what you need.
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March 2021 by heather hundt
Very expensive
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December 2019 by Tracy Russo
Will never go back to this store. The manager made a poor decision by not honoring a price tag that was clear on the wall and clear on all five of the items that were on the wall. The item was clearly marked on the wall and on the item as $69.99 but when they went to ring it up the item was $89.99 at this point I'm already over $300 so obviously it wasn't about the money it's about business and right is right. The manager should have honered the $69.99 price tag but didn't. This $20 issue will cost this store over $1000 as they have lost my business. I will never walk in here again. Truly sad, poor management decision. I would give this store a zero but you can't post without listing a star. I will say the gentleman that waited on us was very nice and knowledgeable, take your skills and excellent customer service skills somewhere else because it's evident your manager is failing the staff and the customers.
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December 2019 by Walter Wyoming
I happened to stumble into town, and find out there was a lacrosse store now. I walked in and was greeted by a small African American fellow. I told him my troubles, and he gave me an Under Armour Command 2, I had finally gotten back my lacrosse stick after all those years. I am forever grateful for lacrosse unlimited
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December 2019 by Tracy R.
Very disappointed with the Manager of this store, last night I was in there with my son to purchase a lacrosse stick and money wasn't an issue as it's Christmas. Item was clearly marked $69.99 on the 5 exact same items and even posted on the wall, when the sales person rang up the item it came up $89.99, I said well it's marked everywhere $69.99 at this point I'm at $300 so really $20 is nothing but it's principal and customer service. He called his manager and I could hear his manager just about yelling saying no it's $89.99 the sales person said well she is here buying a whole stick so basically let's not lose this customer. The manager said nope charge $89.99. Truly a bad choice for the manager as I will never walk in this store again and he has lost probably more than $1000 worth of business from me all for $20. Poor management for sure. The young man that waited on us was very knowledgeable and very nice, excellent customer services skills. I hope he takes his excellent customer service skills some where else as obviously the manager isn't training his team the proper way of customer service.
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May 2019 by Kristin Hubbard
Very knowledgeable, friendly, helpful staff. Support your local business!
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May 2019 by Scott Manzo
Besides the douches who run it from Long Island, it’s the place to go for all your lacrosse needs
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March 2019 by Phil N
Been here a few times. We have always been treated great. The staff here is very helpful and pricing is the same as most internet sites.
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March 2019 by Wasted Wages
Excellent customer service.
