Jones Used Cars is a used car dealership in Bel Air, MD that buys and sells all makes and models. The business has a large inventory of over 1,000 used cars, including many factory certified options. Multiple reviews highlight fantastic customer service, with staff members described as helpful, cooperative, bubbly, and like a walking ray of sunshine. The sales team is noted as friendly, with specific praise for employees who go above and beyond, communicate very well, and make the process incredibly easy even with complicated circumstances. The service department is also understanding and works with customers to resolve problems. The process can be very efficient, with one customer reporting being in and out in an hour.
I looked online for different cars found the one I was looking for. I scheduled to visit the dealership and met with Elizabeth who helped me so greatly making this a simple car buying experience. She answered every question and was very patient. Thank you Elizabeth and the other staff for being the best at helping my car... read full comment
December 2025
Chris Dona at Jones Junction was excellent to work with. Straightforward, professional, and easy to communicate with from start to finish. He made the process smooth with no pressure and no games. If you are buying from Jones Junction, make sure you work with Chris. Highly recommend.
December 2025
Chris was awesome. My paper work was basically done when I got there. Chris took me on a test drive and finalized everything. Very nice people.
