I had a recall warranty repair done and not even 2 months later experienced another issue. Found out the part they did not replace should've been but they won't do it without charging me over $5000! They want to take advantage of people when they screw up. DO NOT trust this place!
October 2022
So not only are they gouging right now, because of "chip shortage" the sales people can't be bothered to come out on the lot to greet a person.
October 2022
Great experience as usual. The staff is super friendly and not pushy. The pricing is also very reasonable for a dealership.
Jones Kia Service Center Department has everything your SUV, Sedan or truck needs. Our "Jones For a Lifetime" comes with every new Kia, free oil changes, car washes, engine guarantee and so much more! With over 500,000 great reviews and likes, you can rest assured customer service matters to us. Proudly Serving Drivers from Baltimore, Edgewood, Parkville, Bel Air, Lutherville-Timonium, Abingdon, Aberdeen, Perry Hall, White Marsh, Jarrettsville, Cockeysville, Harford County, Baltimore County, and beyond!
