Jones Junction is an automotive group located in Bel Air, MD that has been in business for over 100 years. They offer a 5-star buying experience and currently sell Nissan, Toyota, KIA, Chrysler, Dodge, Jeep, RAM, Wagoneer, Hyundai, Subaru, and Genesis vehicles, as well as Jones Used Cars. With access to over 4,000 vehicles, including 1,000 used, they are a one-stop shop. Jones offers a free "Jones For A Lifetime" program on all new vehicles, which includes free oil changes, car washes, and an engine guarantee. With over 250,000 great reviews and likes, customer service is a priority. They have been voted Harford's #1 Auto Dealer for over 15 years. The sales team was praised for their amazing service, but the finance manager at Jones Nissan was reported to be unprofessional, argumentative, and dismissive. Despite this, the customers went through with the deal due to the hard work of the sales team. Other reviews mentioned a long wait time for service but great customer service, as well as a positive experience with a sales representative named Sierra, who was described as wonderful, friendly, courteous, and knowledgeable.
