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September 2024 by Antonio Copeland
The salesman was extremely professional,& I’m truly satisfied with the service.
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September 2024 by Kristin Barnes
Such a great experience! Barry Barnes went above and beyond and was helpful through each step of the process. Highly recommend him and Jones Nissan!
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September 2024 by Jennifer Klein
Today I brought my daughter’s Altima in to get the engine splash guard re-attached and have them check the transmission. I was so sure something was wrong it just felt weird. They did the diagnostic and said nothing was wrong. I was insisting there was as we had just bought this a few months ago. I asked to speak to a manager. Zachary came out and spoke to me and I explained my frustrations. He suggested he drive her car with me in it so he can understand what I was saying. Long story short, it was figured and Zach “talked me off the ledge” lol and he was more than understanding. I’m glad I insisted to speak to a higher up because they know a little bit more. Thank you Zach!
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September 2024 by Michael Zabkowski
Fantastic customer service from all levels of the service team. Very professional and helpful - they take care of their customers.
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August 2024 by Matthew
The overall service and sales experience was top notch, friendly people, top quality across the board, that’s why I am a returning customer
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August 2024 by Michael Villacarlos
I was very taken with the fact that they were really patient with me. I have not had a new car in over 17 years! The last time I purchased a car no it took five straight days. They helped me
Get into
A new car that was affordable and on budget. They gave me
The best price possible and I would
Highly recommend going to
See them!
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August 2024 by Stephen Wisniewski
Great service. They gave me a very good price for my trade-in and quick process.
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August 2024 by Mary Wilde
Ray did a wonderful job getting my daughter a car. She experienced wonderful service.
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August 2024 by Joseph Azzari
I recently purchased a 2024 rogue at jones, this is my second purchase there. The staff is outstanding my salesman Ray Washington was great we arrived had vehicle ready for a test drive. When we returned had paperwork ready, we talked we Zac got the price we were happy with and purchased the vehicle. Can’t tell you how pleased I was from start to finish. Great experience a must try if you’re thinking about buying a Nissan, thanks again to everyone at Jones Nissan of Belair Md.
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August 2024 by Barbara Tytus
I want to compliment Kim Cook for her outstanding service to me. I took my car in for a check of a leak in my front windshield. She told me that an outside company would have to check it out and she would get back to me. Later that day she called and told me she had arranged a date for the outside company to check the car. In addition, she arranged for the replacement of a torsion bar which was found to be going bad on my last visit for service.
She also got a loaner car for me to use while the above service was being performed! Kim went through a lot of extra work and I think it should be noted. Kim, thanks again!!
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August 2024 by Gina Robey
I was scared at first didn’t know what to think just claim bankruptcy last year so I wasn’t sure if I could even get a car but I was very surprised and grateful for ray Washington for helping me through this whole process
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August 2024 by Mittie Hewitt
Great place to do business and they're true to there word
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August 2024 by Danielle Williams
Thank you for allowing me to have such a great experience with you!!!
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August 2024 by Sam H
I’m really happy with my Rogue. Jone Junction is great as always. I recommend going to Jennifer from Hyundai at JJ. She is the best, very nice, easy to talk to and does great business
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August 2024 by EC TNF
Had an 11:00 a.m. appointment (they also give ~15 mins grace if you're running late) for a Nissan Murano AWD and got there at 11:16 a.m. for safety concern issues. A rear passenger safety belt and the safety camera for alignment. Checked in, and explained the issue, so far so good until I got to an older portly service tech with grey hair and a grey moustache. For 2 simple issues, he said I would need to leave the vehicle at the repair shop. I said, I always wait, no problem. He said no, it's our lunch break and they're changing the shifts. That just seemed odd to me that it would even factor in. Just deal with it. Anyway, the service tech told me I was late (excuse me, you kidding? I said), and I would need to leave the vehicle with them till they could get around to dealing with it as other customers were in front of me. I said, I'll wait. He said I don't know how long it will take. I said, OK, forget it. Sorry to have interfered with your lunch break. I hope you have a good lunch. So much for SAFETY FIRST!! Anyway, I left, and I canceled. I was told by the service manager an agent would call me back to reschedule. They didn't. I was left infuriated and so let down by Nissan. These guys have damaged the Nissan Corporate Brand and Image. So I did not get it rescheduled. I took my vehicle to a specialist repair technician. Guess how long it took? 20 minutes!!! TWENTY MINUTES!! Jones Nissan of Bel Air, MD - YOU ARE A DISGRACE!! Where's your work ethic? People beware. These guys are a joke.
