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February 2024 by 50 Frogs
They are carding old people on senior (55+) discount days. Cashier asked an obviously elderly women for her identification before she could receive her discount. Goodwill, you can do better than this!
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November 2023 by Deja D.
This store used to be a great store to shop at. There was a young tall blond woman with tattoos and a older plump gentleman with glasses that were very friendly and helpful. Both of them are gone now and the store is always a mess! The current employees are very rude and act like they are doing you a big favor to answer a question or to ring up your items. The prices at this location seem higher than other stores.
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August 2023 by Basma Wadi
I have the receipt and the tag and I came to return the item after 1 week, they talked with me rudly way and said no we can't return it because the tag not attached!!!I said can I leave it for donation, he said just sure ind very very rudly tune!They trat pepole diffrent depending on color or race!
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July 2023 by Sarah C.
Small store but lots of selection and higher end items. Prices are still reasonable.
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May 2023 by Vickie Hill
This goodwill is one of my favorites. Always clean and organized employee’s give the best customer service of all Goodwills in my area
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January 2023 by Nicholas Yanney
THIS IS WHY EMPLOYERS CANT KEEP EMPLOYEES NOW DAYS: I have a family member that works at thE store. They can't seem to keep employees for more than a day or a couple months. Today someone called out for the second time in a week. So what they did was take this person, whose position is inside the store in the heat, and put them out in the 14° weather too offload donations without any prior notification or without providing proper clothing. At the time of this incident the wind chill was 5°F. When someone you love goes to use the bathroom and takes that opportunity to send you a text saying their face and their hands hurt, how would you feel? I called a couple Harford county locations trying to get in contact with the district manager and was given the runaround. I was hung up on numerous times despite being polite and calling back after being hung up on very rudely and practically yelled at by a middle aged woman who works at churchville. She said it's the employee's responsibility to take up issues with their supervisor. Well when their supervisor isn't there and the manager on duty doesn't care about their employees and as far as I can tell is not a very personable person, that's when we have a problem. Hopefully the many issues at the stores get resolved. There is a reason for such a high turnover rate and the fact that people call out consistently. That doesn't give a business the right to take advantage of its employees. This is only one of many incidents I've heard from multiple people I know that worked there over the years. I guess I'll have to speak with the better Business bureau or do a little more research because I can't seem to get the respect let alone the information necessary to contact human resources or the district manager. Thank you for taking the time to read this.
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January 2023 by Helen Shorter
All ways find good deals at a good prices
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December 2022 by Sarah Coursey
Small store but lots of selection and higher end items. Prices are still reasonable.
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September 2022 by William Passapae
We have been here before but first time dropping off. Also shopped around and purchased some books. We will continue to check out this store.
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July 2022 by Lennean McFadden
Prices getting a little out of control. Please remember these are used goods, and although your intention is to make the most money possible for charity, please remember, for some, it is their only option for clothing and household goods and low cost options are key to support a family.
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July 2022 by Matthew McShane
Very limited selection!
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July 2022 by abm053
Good enough for a thrift store but it smelled like b.o lol
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June 2022 by Melanie keith
My daughter & I always find clothes and/or decorations at this location.
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October 2021 by AveryMcCann
Good enough for a thrift store but it smelled like b.o lol
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September 2021 by Sass H
Does not specify online or on website that they are closed Tuesday. I was forced the throw away 2 bags of "business casual" ladies clothing. I needed the room in my car TODAY for an urgent assignment. I will call Veterans organization for pickup in the future. Never again will I waste my time with this disorganized place.
