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February 2024 by ken snyder
I was very unhappy with the price that I paid for the front brakes. I have never spent this much for any brake service in my life. I truly believe I was taken advantage of. I more than likely terminated any future services.
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January 2024 by Michael Melchionni
The team at Firestone was happy to help me with my flat tire. Friendly team and treated me well. Would recommend.
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January 2024 by Slater Ashby
Firestone put 4 tires on my car and they were very quick and it was lower than the estimated price. There customer service was very good
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January 2024 by Cynthia Morgan
They are always pleasant, kind, fast and efficent!
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January 2024 by Bonnie Blades
These guys were so honest and kind! Adam and Chris helped me so much when I got a nail in my tire. Adam put my spare tire on right before closing on Christmas Eve, and after the holiday Chris was able to fix my tire, saving me from having to buy 4 new tires for my all wheel drive car! I will be using them from now on!
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December 2023 by Deborah Wolfe
Got an oil change, tire rotation and cabin air filter. Truck was done quickly and girls up front were very nice. Would definitely recommend and will definitely be back.
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December 2023 by Donna Bolling
I went in for a front alignment and to match my tires with the display in my care. They did great and got me out in a very timely matter
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December 2023 by Kelly Real
I had a terrible string of bad luck with tires lately, and the folks at this Firestone have been absolutely wonderful. I've been there four times in the past 6 weeks and they've been friendly and helpful each time.
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December 2023 by Melanie Merriken
I actually just picked up someone that was getting their car worked on. If this is the one in bel air by the mall, it is very hard to park in my opinion. Luckily made decided to take their vehicle in on a Sunday I believe and early in the morning. At that time it was not so bad. As far as I know the work got done
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November 2023 by Kevin Wilson
I love in Bel Air but my job has me travel all over this state and DE. Well I was in DE when my tire went flat. I called every tire store from here to Oven City, since that's where I was headed. No one had my odd sized tire except this location. Kudos to the manager making sure she has these types of tires in stock. Even though it's not a common size, people drive on them. She made sure to have them for people like me and on top of that, they got me in right away and got 2 tire mounted and ready in an hour. Both ladies at the desk are friendly and have gained a customer for life. Thank you Heather for taken great care of me and my car.
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November 2023 by Theresa Beverly
I have been going here since my college days (over 10 years) and everyone is pleasant and always care about the needs of my car maintenance. Thank you!
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September 2023 by anna
This Firestone is always great. They’re fast and friendly, plus they don’t go overboard and try and charge you for extra nonsense. I’ve never had a bad experience here and I’ve been going since 2020. All the staff is great but Adam helped me and was awesome.
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September 2023 by Kelsey Weissner
I had a really great experience here on 2 separate occasions. The first time was several months ago when I had a slow leak in one tire. Even though my tires were on their last leg, they were able to fix it and told me about an upcoming promotion to help me save some money replacing all 4 tires in the near future. The second time was just last week when I finally replaced all tires. The previous tires were also Firestone and lasted over 73k miles, so I happily went with Firestone again and opted for the next level up. They inspected other components to my car as a part of their service and recommended an alignment which I was planning to do anyways. I signed up for their credit card which save me over $100 on that day's bill. I was in and out in about an hour and a half on a Saturday and the customer service was excellent. Not once did I feel pressured into anything. I felt very well taken care of and highly recommend this location!
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September 2023 by Sharon R
Easy to get an appointment by calling the store direct. Car was serviced promptly. Nice staff. No issues.Services: Air & cabin filter replacement
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July 2023 by James
Great deal on the tires the front end wasn't done right tire pressure wasn't right went back up the alignment redone took the day off of work and they told me the front end machine was broken I could go to another location at 4:00 in the afternoon to get fixed