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April 2024 by Todd Glotfetly
"Honey, We Shrunk the Donuts"
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March 2024 by Geoffrey Boecher
Terrible service. Muffins are hard as rocks.
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March 2024 by Laura Cofrancesco
Was biting into my bagel and felt something hard and jagged. Digged into the cream cheese and found a thin white piece of plastic about an inch long that's very sharp and pointy on one end. Just glad I didn't cut my mouth on it.
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March 2024 by Eliza Maurosa
The older tall thin middle aged man, not sure what his name is, is always extremely rude, short, and impatient when taking orders through the drive thru. I never feel welcome when he’s the one taking orders. If I order a hot vanilla coffee (as is, my order is very simple,) he never fails to need to correct me in a condescending tone with “vanilla HOT coffee”Idk, if you don’t like serving customers maybe don’t work in a service industry bc I literally have never felt welcomed by this man. Everyone else is great, Mama is a sweetheart.
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March 2024 by Trinity
How does “light cold foam” equal double cold foam?? Half my medium cold brew was just cold foam. He even said it back to me but they can never seem to get my drink right here. It’s 2 pumps of syrup and light cold foam!!! Should be easy :(
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February 2024 by Zipporah Jv
I ordered hot Chai latte but got it warm. The service was slow, too.
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January 2024 by Debbie Edwards
The staff was very friendly and efficient. The coffee was very good as usual. But the donuts could have been fresher, they seemed dry and hard. It was about 9am so they should have been fresh.
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January 2024 by Wasted Wages
The only dunkin around that has French
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January 2024 by Billy Cutajar
Ordering more than one item at this location is hard for these employees to comprehend. Today, my sandwich was on the pickup shelf ready to go, but my coffee was not. I thought to myself, “how does pouring a coffee into a cup take longer than making a sandwich?” ?After about 5 minutes of seeing other orders being put out, I finally ask where the other half of my order is…Turns out the coffee was just sitting behind the counter the whole time. Why not put them on the shelf together? Who is training these people? And this isn’t just a one time occurrence. It’s literally any time I order more than one item. Nice people, but obviously management issues.
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January 2024 by 703BillB703
I needed to get in out of the lousy weather and have a treat when I remembered that the other half of Dunkin' is Baskin-Robbins. Not every shop has both, so we are lucky in Bel Air South to have both donuts AND ice cream. Each shop is different, and this one had a large seating area, cheerful murals, and music provided by Dunkin' Radio. The wide range of ice cream flavors was enticing, but I finally chose a scoop each of strawberry and cherry. The colors nicely matched the pink upholstery of the comfortable chairs near the front window. Staff were friendly and prices most reasonable. For a moment, I forgot the rainy day and cheered up with ice cream.
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December 2023 by Sheila Kviz
It was raining hard so we used the drive thru. The coffee was hot and good as usual. The disappointment was that we each ordered a doughnut. The doughnuts were dry and stale.
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November 2023 by Michael McCarty (Mike)
Stopped for ice cream. It was good and the service was algo food.
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November 2023 by Eric Phillips
Very incompetent people working here. From trying to pay to not having the order
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November 2023 by April Wagner
Love me some Dunkin. The drive thru peeps here are super nice.
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September 2023 by Angel Miller
Very clean, friendly staff, our drinks were great!Kid-friendliness: There were kids there and the staff was really sweet to them and caring as well.
