“I went to this location to purchase two packages of GB Gardner Bender Split Flex Tubing 10' x 3/8" & 1/2". Upon entering the store I was promptly greeted with a genuine smile and "Hello." In fact, every team member that I encountered was friendly and asked if I needed help! This was a refreshing change from most Home Depot where the associates see a customer approaching and make a B line like a bat out of hell. Even worse, you do catch one and they are miserable, mad at the world and act as if you are bothering them! I elected to skip the self-checkout kiosks and went to Zachary, Cashier in the Pro Depot. Zachary greeted me with a nice smile and a warm greeting. He quickly entered my Pro number, processed my items and billed me out. Overall, this location has awesome team members, is clean and well stocked and organized. Kudos to all of the team members here for providing a refreshing customer service experience! I will definitely return to this location when I am in the area.”
“The manager Kevin and Ellen were so helpful with my price adjustment and ensuring we got our closet organizer at the correct pricing even when we ordered it online. It took a little back and forth but we got it done. I appreciate the consideration and support to help us leave happy.”
“Irv does an excellent job of customer service at the counter! Nice to go somewhere that actually has everything needed for a project, and the friendly staff is a bonus...”