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January 2024 by James Holmes
Great service from Johnathan C. Helped me select and install Tryco Windshield Wipers!!!
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December 2023 by Zachery Monaghan
Please list your store as closed when it's closed. Thank you.
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November 2023 by Bacon Commander
The staff here is always helpful. That's a big plus
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November 2023 by Francesco Illiano
Nasty old guy didn’t even help. Mean attitude when answering questions.
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July 2023 by Billy ray Valentine
Prices are very high, inventory very low, nice guys though that work there
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July 2023 by Ray
No advance has what I want, ever. When they do have something I want it is always 8 times the cost as anywhere else near by. ? I am surprised they are able to stay in business.
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March 2023 by Abbey (Abbadabs)
Parts and such. If they don't have it they will order it. If they cant order it use ebay. Or OEM for way over retail at a dealership. Tools rents are nice. Pricey but its got competition. Its to be expected. Car parts are a personal preference when doing the work yourself and we tend to come here a lot.
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January 2023 by Tea C.
Mike is the best!! Not sure if it was my lack of understanding of how to put on my back window's window wiper, or if it was because of the franticness in my eyes, but Mike helped me find the part I was looking for and then install it for me for free and quickly. Everything happened under five minutes. He was so encouraging, friendly, and helpful, I'm so surprised by the rating at the shop. I definitely will come back here for all of my car needs, and I trust him completely, wholeheartedly, and I highly recommend the spot! I'm most thankful and grateful for their knowledge and service!!
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December 2022 by Joseph Engle
Love those guy's always willing to help either on phone or in store never a bad experience been going here for years.
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December 2022 by Brown Sugga
Came for a car battery and while asking questions in midts a purchase i was asked to step aside to ring someone up, apparently i wasnt important enough to finish helping with the transaction. Completely disrespectful
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July 2022 by David Bilger Sr
Always very helpful find the right part
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May 2022 by Michael Payne
I attempted to purchase a spark plug. Strike 1 the contactless pay for Google/apple pay wasn't working at any register in the store. The sales associates refused to manually enter my card details as the chip and magnetic swipe would not work. I walked 2 miles each way to be denied a purchase I had the funds and means of paying for. Since when can a store not manually enter card information?
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May 2022 by Denise A.
The site says free battery installation. Choosing the battery says free installation. The "MECHANIC" says we don't do your type of vehicle...Went to PEP Boys no problem and cheaper.
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December 2021 by Manuel Bou
These folks must've never handled a warranty exchange tool because I brought a lifetime warranty item back for exchange I originally bought 6 years ago and they laughed at me saying I can't just use a tool and then return it when it breaks. The employee then got the manager and what do you know... He said the same thing, he added I had 30 days to return an item and 6 years isn't it. I then realized they thought I was trying to pull a slick one and get my money back for an item I supposedly just wanted to use once. I reclarified that I want the tool, and it's a lifetime (which I already explained the first time) warranty tool, it's broken and I want an exchange.I asked: "what does lifetime warranty mean on a tool if I can't come and exchange it?" Both employees then said well it's so old I doubt we have it in inventory. I replied that I'm sure it won't be the identical model but you probably have one very similar.We both walked to the tool aisle and found the like-item. We now go to the front counter and he begins typing away and then tells me I have to pay 6 dollars because the item I bought was 9 dollars worth and the replacement is now 15. So I have to pay to exchange it. (In reality he's doing a return and making me pay the difference of buying a new tool) so I never got lifetime warranty honored at advanced auto and I just told him to give me 9 dollars of store credit and bought some cleaning products. In short I will never again buy any tools from advanced auto, the exchange process is horrendous
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November 2021 by Paul Ly
I came to this location (Parkville, MD) for a few things. The older gentleman helped me but, somehow, I got the impression that he was not trying his best to help me. He moved quite slowly and when I asked him a question, he replied so cavalierly - "if it's not there then we don't have any." Yeah, I know that, genius. It is so obvious that if I do not see the item, then I need some help there. I do not need him to reaffirm what I already knew. This guy needs to retire and let younger folks to take over.
