At the XFINITY Store by Comcast in Baltimore, MD, customers can subscribe to various services like Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. The store also offers payment options and equipment exchanges. Although this location is busy and wait times can be long, the employees are described as kind, knowledgeable, and attentive. They greet every customer and set expectations for wait times. The staff is professional and personable, providing outstanding service in a clean environment, making customers feel appreciated and well taken care of.
aleesha is the best!! she helped me set up my phone when it was having trouble, and she was really patient and helpful
July 2025
This is one of the busier locations. The wait times can be lengthy but the employees I’ve witnessed did work quickly to address each customer. Each employee I encountered was kind, knowledgeable and thorough.
July 2025
The staff was very attentive and knowledgeable. Even though they were busy they ensured every customer was greeted and set expectations for wait time.
