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March 2024 by Alvin
Bank teller Christine and the Branch manager here are unprofessional, discriminatory liars. I stopped by last month to cash a check. I provided ID and anything other information to the staff as asked. Christine told me she had to "verify" the check. After 5+ minutes, go by she calls for her manager to assist in "verifying" the check. Few minutes later, the branch manager says "Hey, there's nothing wrong with your IDs you're all good. We can't cash the check because there's two ink pens used" Funny, when I handed Christine the check and waited 10+ minutes for you all to think of an excuse to discriminate against me there was no mention of that even though that's the first thing you would call out if it was a visual issue with the check. The branch manager then continued to lie and say that it's against policy for it to be cashed and that other tellers would lose their jobs if they cashed a check with two different ink pens. Keep in mind there was not a single thing wrong with the check. I even mentioned to call the issuer of the check, the branch manager refused. Something that another branch did and spoke to the issuer which confirmed the check was valid for me to cash. Judging by the the rest of the reviews this is nothing new and it's a shame this is the representation of Well's Fargo.
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February 2024 by D. Smith
This branch is equipped with uneducated, unprofessional, undertrained and deceitful staff. It’s disappointing to have these individuals serve the surrounding communities. The numerous unfavorable reviews are a testament and reflection of the lack of candor and courtesy being exhibited from this branch.
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June 2023 by Sam Kroll
Wells Fargo doesn't consider credit card customers as "customers" for the sake of banking assistance at a branch. Very unhelpful staff
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April 2023 by Mohamed Bah
Super slow and unfriendly staffs
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August 2022 by Ben S.
I have used this bank on 3 occasions for a free notary despite not being a customer. My wife and I decided we would change to Wells Fargo even though we are aware of their scandalous reputation. So today I went in to the Fort Avenue branch to get a document noterized and to open my first checking account. I was greeted by a cashier that I can only describe as extremely ride. She also refused my request for notary services stating they only performed notary services for customers with an account. I knew this not to be true. I left without opening a 6-figure account.
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October 2021 by Matt B
Great location!
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October 2021 by Raphael Padilla
Love it there!
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July 2021 by 7strings Ashish Gupta
ATM sucks
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June 2021 by M Hendricks
Tellers are rude. When you misunderstand a customer you probably shouldn’t blame the customer by saying they weren’t “straightforward.”
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April 2021 by Jon F
Worst bank in the country. Unethical business practices.
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November 2020 by Christopher Saffran
Atm took my card exactly 4 weeks ago, and took my card again yesterday, they need to spend some money and have it fixed, really pisses me off because they definitely have the money to do so
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September 2020 by Shiiri R.
My account was hacked starting in December 2019 until August 2020. There were 13 unauthorized transactions made totaling 182.00 and as of today wells fargo only credited my account for 63.00 I am still out 120.00 which needs to be credited. The wait time on the phone is almost 45 minutes and then operators are rude at the 1800 869 3557 number I was told it was my fault. Wells Fargo told me they can only give credit for the last 60 days but there is nothing in writing from when I opened my account or they cannot provide me anything in writing which they currently have to provide proof in writing the 60 days thing which they can provide to me everything is verbal. I have been a wells fargo customer for the last 25 years Before my dad passed away he opened an account for me and I have this account since then. I am trying to see if any superior financial officer or a branch manager can help me out to get the 120.00 that I am out. I thinking of closing out my accounts with wells fargo if they are unable to give me my hard earned money. I trusted wells fargo bank that is why I opened different accounts with them but they failed by blaming me for the hacking. I am done talking on the phone this is the only modem I can use to raise awareness. my email is
[email protected]. will appreciate if someone from wells fargo can reach out and help me out. I trusted you guys to protect my account but wells fargo you blamed your loyal customer (me) of 25 years.