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February 2023 by Valerie McCallum
This location is horrible! The branch manager is a TRASHY nasty women! I came in to cash a check and YES I HAVE AN ACCOUNT! They made me feel like a CRIMINAL she called and confirmed the check and the company who issued the check CONFIRMED everything was okay. They then told me after standing there forever with the teller bashiff that I would not be able to cash my check. Which I've been cashing them there forever no issues. Either way, that is not the issue my issue is how they treated me! No respect or response to why I'm sitting there waiting and what's going on! Worse customer service EVER!
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January 2023 by Jovonne
Let me jus say they all was so helpful at this well Fargo bank Dean &Nancy & Ms Darlene. They Took there time out to help my son out opening up a bank account &. Replace cash cashiers check. Thanks so much This the only Wells Fargo that’s is nice & friendly take their time out with their customers I’m not jus saying this because they help my son. I been at a few Wells Fargo last few weeks they ain’t friendly nor helpful. I really appreciate them all at loch raven .
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October 2022 by chris green
ATMs are broken half the time. GIANT pothole going around the drive thru will wreck your tires too.
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April 2022 by Yvonne Mavin
No help
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February 2022 by Airel M
It was my first time setting up a bank account so I was a little anxious at first because I didn’t know what to expect but my banker Effie ( I know I probably didn’t spell that right) was great! She was very thorough and super sweet. One of her colleagues also was extremely helpful to us (I didn’t catch her name). EVERYONE was so sweet, professional , patient and very helpful. Definitely would recommend.
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June 2021 by Shan Satt
This branch has not reopened there lobby. The drive thru has major waits and delays. There is no urgency in service.
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March 2021 by jessica march
the parking lot is so tiny
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February 2019 by Kisha Banks
Don't go here if your in a hurry there slow but they are really nice here ❤??
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February 2019 by Fortified bettathanever Kisha
Don't go here if your in a hurry there slow but they are really nice here â¤ðŸ’œðŸ’š
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December 2018 by Cheikna Barro
Worst customer service ever
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July 2018 by Lisa M.
I've decided to share my story with you all I'm not sharing my story for any one to feel sorry for me on Friday October 6, 2017 around 445 I went to a Wells Fargo bank to cash a check because the company banked with Wells Fargo I also decided to walk for the exercise which I lived 21 minutes from the bank so I stood in line the teller was a African American young lady I asked if I can cash my check she said yes you just need two forms of ID which I provided the teller offer me napkins because I was so sweaty from walking and I'm a heavy sweater a Caucasian fat woman tells the teller to ask me to have a seat remind you she was working the drive though so I sat patiently the employees was watching me so I called my friend And told her I thank I'm going to jail I'm about to leave she was like you didn't do anything I was like you right so I'm still waiting and I called my friend back I'm like there something going on with this check she like lisa your going to be ok a African American male comes out and ask me to step in his office so I did he tells me it's taking so long because they need to verify the check because it a large amount I'm like that's fine and he has to protect the customer I said I understand so he walking out the office he ask I stay in the office I call my friend back I'm like I'm really going to jail now because they told me to wait in the office while they verify the check I thank they called the FED on me this why they ask I sit in the office she like lisa your fine so I'm sitting there I see the fat white woman look in the office to see if I was still there so I made up my mine I'll just sit in jail till Tuesday so I start to memorize my friend number because I'm thanking I'm going to jail and I'll be able to make that one call I'm nervous head spinning so the manager comes in the office a skinny Caucasian woman didn't smile nor introduce herself to me to tell me she not cashing this check I'm looking like ok I'm heated she tells me she called the person who signed the check to verify she told the manager the amount the check was remind you I waited 30 minutes the signature on the check was the CEO of the company it's a trillion dollar company I was lost I'm like why she said it's two different writings on the check the secretary writes the check and the CEO signs all the checks remind you the CEO has a signature card on file and the manager called the CEO on her cell phone the number the bank has on file The reason why Wells Fargo didn't cash my check because I was a black young lady because the check was verified discrimination is real there was no reason for this woman not to cash my check they kept me in the bank for 30 minutes and watched me like I was a criminal Be careful who you bank with if you bank with Wells Fargo be Extra careful
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April 2018 by Rhonda Saulsbury
I always use the drive thru atm. Kinda small, but convenient.
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September 2017 by Chris Saffer
This is not a review of Wells Fargo as a whole. I have no beef with them. But this branch is the SLOWEST BANK IN THE WORLD! every drive thru visit here should come with a DVD of Ben Hur because you could watch the whole movie while waiting. The Parkville branch is excellent, however.
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September 2017 by Michael Thomas MBA
The Worst customer service that I experienced from a bank in my life. The service manager was very unprofessional. The service is worst than Walmart. I would not expect this from a financial institution. I am not an account holder with this bank. However, I came into the branch to cash a business check that I was given. The service manager, told me that she was saving the large bills for her regular customers. She refused to give me the area managers contact number.
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May 2017 by Sheila Bailey
Great bank
