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May 2024 by Pebbles B
The only thing that makes this location good anymore are the 2 Pharmacists John & Ovi. If they cut back the hours anymore they might as well be closed. They close at 8pm which stinks. People work and can't always get there in time. Since they added the lunch, when you go back at 2 the line is around the store. It's a joke. Yes everyone deserves a lunch, but they should have one person at the window taking in scripts or letting ppl pick up their scripts. That would keep things moving. If it wasn't for Ovi, I wouldn't have gotten my one med that I need desperately. I called and asked why it was taking a week for meds I have to take everyday and he said I'm so sorry. He said we have floaters and they don't know what to do. He punched in a few digits and boom my script was authorized. They need to get their stuff in order. The closest 24 hr store is 5 miles away for the people in Perry Hall and the poor ppl in Kingsville they have to drive either 10 miles to Belair or 10 miles to Harford Road. As I said the only thing that makes this Pharmacy worth anything are the 2 Pharmacists John and Ovi. Come in Walgreens think about the community and all the new houses they are building which we don't need and let's build another park, like we need another one of those, but God forbid they keep our Pharmacy open that we all need desperately. It's ridiculous and we are getting sick of it. When you are in line to lick up a script you have ppl beeping their horns at you as if any of us have control over how slow they are. Remember people we are all stuck with this and are in this together so don't cause the people in front of you anxiety and stress when we can't make them move any faster. They will only change if we all continue to complain. JMO! ? ?♀️ ?
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March 2024 by Mae Medina
Pharmacy won't pick up their phone. They keep you on hold forever then hang up on you.
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February 2024 by Kevin Connelly
This place is a joke. I had the flu and was prescribed a medication. It was out of stock at the bel air road location so the pharmacist said to fill it at another location. After 2 hours of back and forth, I was the one that had to transfer the prescription. This is the worst customer service I have ever experienced
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January 2024 by Kenny B.
The ABSOLUTE WORST Pharmacy!!
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December 2023 by Nick
Waited on hold for a total of 1 hour and 15 minutes to check the status of my prescription. Got put on hold for so long that the store disconnected my call and I had to call back 3 times. I never made it through to the pharmacy, gave up trying to call, and decided to drive up to the store when I could. Google said they were open until 10, but when I arrived at 8:45, but the pharmacy closed at 8. This used to be a good store. After they opened the one on the corner of silver spring and bel air road (less than 2 miles up the road) this store’s quality declined rapidly and it shows. I need to take my medicine in the morning, but now I have to miss a day of my medication thanks the incompetence of this company.
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November 2023 by Julius Goros
Pharmacy picks up phone and then continues to place on hold without saying anything this happened numerous times just trying to speak with a representative to ask a question.
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September 2023 by Lisa Eidman
I think they are fantastic,the pharmacist and the whole team go above and beyond the call of duty much love.
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August 2023 by Jinny Z
I’ll be the first to say that I know there is a Christmas rush. But the fact that I ordered last night, received a confirmation email, and a ready for pick up email then went this morning to pick up only to be told my order was canceled, is unacceptable. No care or concern whatsoever.
It’s no wonder when you Google Walgreens photo the Walmart ones come up. Don’t order from Walgreens photo unless you have 2-3 weeks to wait until they can get their inventory count together. And don’t count in a phone call or courtesy when they just cancel your order without any word at all. At least WalMart offered to transfer my order elsewhere if they were out.
Order with caution. They don’t fulfill agreements even if it’s a gift.
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August 2023 by Makhsma Gennadiy
Why is the pharmacy worker so rude????she doesh’t like the job ????????
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August 2023 by VZ 2008
Terrible!
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August 2023 by K R
Omg! I drive here just for someone to close the store 10 mins early.
This isn't acceptable.
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February 2023 by Keiron Robinson
Omg! I drive here just for someone to close the store 10 mins early.This isn't acceptable.
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December 2022 by BIG JAY
I have came here several times before to load money on my card. Yesterday evening was the first time I was told that they’re technically not allowed to do it because my driver’s license barcode doesn’t scan. My issue with this is you can’t pick and choose when you guys want to follow policy and when you want to break it. I wouldn’t be upset if the first time I came they denied me and explained their policy and procedure. You shouldn’t have allowed me to get comfortable just for you to deny me service now all of sudden because you want to follow policy and procedure. I have called corporate and made a formal complaint. The district manager should be reaching out to me either today or tomorrow.
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December 2022 by Meena Reddy S.
This place says curbside pickup order will be ready in 10 minutes when you place order online. But the order wont be ready even after one hour. When we go inside the store and ask about the order they say they have huge list and busy. But I see employees just standing at the photo booth and chatting . Front store Manager please take a look into it. People need medications in emergency situations.
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December 2022 by Jinny Zwolak
I’ll be the first to say that I know there is a Christmas rush. But the fact that I ordered last night, received a confirmation email, and a ready for pick up email then went this morning to pick up only to be told my order was canceled, is unacceptable. No care or concern whatsoever.It’s no wonder when you Google Walgreens photo the Walmart ones come up. Don’t order from Walgreens photo unless you have 2-3 weeks to wait until they can get their inventory count together. And don’t count in a phone call or courtesy when they just cancel your order without any word at all. At least WalMart offered to transfer my order elsewhere if they were out.Order with caution. They don’t fulfill agreements even if it’s a gift.