Walgreens, a well-known pharmacy chain, has received mixed reviews from customers. While some customers have had positive experiences with the polite and helpful customer service, others have expressed disappointment with the store's inventory and the behavior of certain employees. In the past, customers preferred Rite Aid, as it was better stocked with supplies. However, a recent visit to Walgreens revealed that the store was now well-stocked with a variety of items, including books, magazines, snacks, drinks, and travel items, much to the customer's surprise. One customer had a particularly positive experience, praising the efforts of an employee named Denise. Denise was able to help the customer print their photos without any issues, even when another employee had initially told them to come back the next day due to a broken machine. On the other hand, some customers have encountered issues with Walgreens employees, particularly when using the Western Union service. Customers have reported that employees have acted as if they were bothering them or have even lied about the service being closed, regardless of the amount of money the customer wanted to transfer. Overall, Walgreens seems to offer a mixed experience, with both positive and negative aspects, depending on the customer's individual interaction with the store and its employees.
I live in Baltimore City, Maryland. It is very concerning that Walgreens are closing in areas needed the most. Pataspsaco, Liberty Road, Liberty Heights (CLOSED)! Why?
November 2025
I have been using this Walgreens for a little over 2 years. I honestly have to say service has improved. When I get a call my prescription is ready, I no longer have a long wait to pick up. The staff is much friendlier.
October 2025
Kendra and Debbie are definite assets to this location. They are wonderful at their jobs and are so nice.
The cashiers and security guards are awesome and nice. The stockers do a great job… they have added a lot of new inventory… items in the aisles are neat and organized…