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May 2024 by Bee Washington
Went to the Pharmacy to ask about the titers testing. There's more than 4 people behind the counter as I walk up, no one greeted me. They were engaged in conversation between them. The icing on the cake was the pharmacy technician ( I assume they were) out of all 5 of then no one knew what the test was. Rude and without knowledge of immunization test. One had their phone, another drinking a Starbucks drink. I left out with a sour taste in my mouth.
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March 2024 by Regina Duncan
They were Tony tiger great...now I don't know on hold 22 minutes..wow they answer again oooops...PLEASE HOLD. HOPEFULLY it's JUST MY neighbor hood. They came back. They want you to hang up instead of saying "WE ARE NOT ABLE TO HELP" WAIT ARE THEY ON STRIKE. RUDE DISRESPECTFUL
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March 2024 by Jack Spielman
The pharmacist was kinda rude from the jump, I get that its a stressful job so whatever. But when I tried to ask a question about why my medication cost so much more than before they got an attitude like I was stupid even for asking. Ruined my night and made me very upset. I asked a single question, if you dont know the answer just say that and if you think I'm stupid for even askin then just be quiet and say you dont know. If you cant speak to people then dont work the register, it isnt fair for you to ruin other peoples day just because youre unhappy. 2/29/24 7:15pm
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February 2024 by Shawanda Smith
This has been my neighborhood pharmacy for the past 13 years. I must say that the last 3 years have been horrible. Mainly due to the long wait times in the pharmacy line. It's has been ridiculous since the Rite Aid on the Alameda shopping center closed. All types of rift raft .The part the irritates me the most is the unpleasant, smart mouthed, mask wearing, short hair pharmacy tech. Her attitude is beyond trash. She acts like everyone is dirty a d she's scared to be close to anyone. At first you had to stand directly in front of the shield and if you don't She will let you know. Now that the protective shield is gone , she will stand at one register, look your info up while you are standing at the other one. Get you prescription, check it at the one your standing at. Ask you to enter your phone number and move all the way back to the damn bins everytime the customer is asked to enter something or even pay. Ol Girl is okay with handing you your items directly to your hand. Make it make sense. She does not need to work with the public.
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January 2024 by Rachel
Based on the recent reviews, I see I'm not actually the worst person in the world for calling and asking when FedEX picks up (as the employee on the phone would have made it seem). I don't know if I've ever talked to a ruder individual in my life. I never thought I'd be prompted to write a Walgreens review, but here I am. Get some training, Walgreens and monitor this location! This is AWFUL.
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January 2024 by Tekoa Lucas
The lady manager here was extremely rude. She just pointed me to a screen that lacked any of the information I requested! Meanwhile the cashier Kai’an was extremely professional and helpful! Would come back for the experience she gave but that manager on duty was not exhibiting great customer service skills. I worked at Walgreens for years as a manager and that would’ve never been acceptable under my leadership
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January 2024 by Francisco Amador
A terrible service I spent 30 minutes waiting for them to come to take care of me in the hallway I was looking for a pain medication never arrived the person I went to the cashier to pay and I asked if they could help me because I needed the medicine and they answered rudely that I pressed the customer service button someone would come to help me. The worst attention I've been given
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November 2023 by Melissa Lawrence
I had an extremely unpleasant experience at this store. It was quite distressing when they abruptly ended the call after advising me to stop requesting a prescription, without explaining the situation properly. Even though I had received a notification that my medicine was available, I was later informed that it was not. To make matters worse, “Kia”suggested that individuals like me only seek drugs, which added to my frustration. “Mary” said to “meet her outside “ repeatedly. I was also told that I was racist. I felt threatened by the pharmacy staff, security, and photo staff. Moreover, they refused to provide me with my necessary medication. The staff displayed extreme rudeness, entitlement, lack of professionalism, and disrespect. I have read the reviews and don’t understand why these people still work here. I highly recommend avoiding this pharmacy at all costs.
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November 2023 by Hope Jordan
Dirty location. Lots of trash blowing around the building from their overfilled trash bin. Rat traps around the building. They also play loud obnoxious music outside. I enjoyed the staff when I would visit the store but I do not go there anymore because of how dirty the store is.
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November 2023 by robin ramphal
The manager Nicholas is a real jerk.. but then again I'm dark skinned so maybe that's why he talked down at my wife and I in front of the other people.
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September 2023 by Audrey Hopkins
If I could give no stars, I would. I hate shopping here. The employees are exceptionally rude and lack work ethic. They are more interested in socializing than helping the customer.I presented to pick up an online order today around 1:30pm (9/18/23). I was rudely told that the order had been cancelled without any explanation as to why. They lied and told me there was a storm - I live within a half-mile radius of the store and am aware that there was no storm last night. I'm sad that I did not catch their names, but it was two women employees today (providing this description so that upper management can hopefully track who was working and either provide them with additional customer service training or give their jobs to someone who would appreciate it more).
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September 2023 by V S
The manager is great but the short older woman with a buzz cut and grey hair in her hair is horrible. I went in there to pick up my package and she told me she couldn’t find it and when I told her it said it was delivered here, she looked me up and down and said I don’t know what you want me to tell you. Very rude. I left and went back in and the manager “helped” her look and they found my package. When they came out the back the employee said to the manager “ima grow up some day”. My words of advice is if you have to go deal with anyone, just deal with the manager!!! I will be complaining if I have another run in with this employee.
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July 2023 by Sabina C.
The store part of this Walgreens is fine but the pharmacy honestly sucks so much please DON'T GO HERE if you have medications that you need to pick up in a shorter window of time like a week
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July 2023 by Michael Estrabillo
Worst. Pharmacy. Ever. It’s astonishing really. They lose prescriptions, try and overcharge, tell you it’s filled and then you show up and they don’t have the drug. Poor old lady in front of me, they filled her prescription and then apparently just misplaced and couldn’t find it. Worst yet, the one dude there couldn’t care less! Rude as hell! Never stepping foot here again!
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June 2023 by ERIC EYOUM
Great customer service. Wonderful experience for à Saturday afternoon. Quick appointment scheduled just minutes before an one hour later, the vaccine was done.
