Thompson Hyundai in Dundalk offers a wide selection of new and used Hyundai vehicles, including cars, trucks, and SUVs. The dealership serves customers from Baltimore, Towson, Glen Burnie, White Marsh, Middle River, Dundalk, and Sparrows Point. Customers appreciate the dealership’s effort to provide clear and accessible vehicle information, making it easier to research and choose the right vehicle. They often find good deals through the dealership’s specials on new and used vehicles. Many customers have had positive experiences with the sales team, describing them as professional, polite, and helpful. Customers who purchase multiple vehicles tend to stick with this dealership because of their good sales service. The service department is also highly rated, with staff being quick, thorough, and caring. Customers feel confident in their repairs and maintenance, especially when the staff explains everything clearly and keeps them informed. A recent repair was done efficiently, and the customer was satisfied with the quality of work, even driving the car across the country without issues afterward. However, some concerns were noted, such as waiting longer than expected for oil changes despite appointments. Delivery for car carriers is straightforward, with clear instructions for drop-off. Overall, Thompson Hyundai is seen as a reliable dealership that cares about its customers and provides good service, both in sales and maintenance.
