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May 2023 by Ronald Meyer
I walked in just to browse and could not stop myself from buying. Friendly Asian staff and no pressure sales.
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April 2022 by Randy Jacobs
Stay away from this place. I went there ordered a couch. A guy named James help me. Told him I have a 30 inch door and told him what couch I wanted and he said yes it will fit no problem. I asked about delivery he said it is $100 dollars paid separately from the order I said ok thought it was funny that it wasn’t included but I was like ok. James said delivery fee is due when the furniture is delivered and I was like ok. Someone came to deliver my furniture and they asked for the delivery fee I said I would give it to them after they bring it in and set up the furniture. The couch did not fit through door so when I said to take it back cause James said it would fit the delivery guy said he needs to be paid for delivery and I said the couch didn’t fit I’m not paying for delivery when it don’t fit and I was told it would. The guy called James at the furniture store and said I wouldn’t pay for delivery and James didn’t know he was on speaker and he told the guy that’s why I told you to get the delivery fee upfront. James new it wasn’t going to fit and was trying to cheat me out of $100 dollars. When I went back to the store he told me I couldn’t read i tape measure and it was my fault it didn’t fit. That’s when I said give me my refund and I will never shop there again. If you do go there stay away from James he is a piece of work to say it nicely.
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October 2021 by Shirlonda Scott
UPDATED REVIEW 09/14/2021. I still don't have my furniture that I ordered on July 4th., 2021. I am now being told that it won't arrive until Nov. 15th, which is unacceptable. The manager Wei is not in the store and Sheila is not very knowledgeable. I will update the review again as necessary . FIRST REVIEW:I like the place, pretty good prices and some name brand products, couch in photo is Signature by Ashley's. All products are not well made though. The sales team is attentive without being intrusive, good prices and parking.
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July 2021 by Jasmine Young
Great prices but I promise the hassle is not worth it. I placed my order ahead of time so that my bed would be delivered by move in or soon after. I placed my order on May 2nd with the assumption it would take 4-5 weeks. After 5 weeks I still heard nothing so I called them. Another issue I had was the fact that I had to call over and over to even get an answer. Then they told me it would be another week, a week went by no call so I called again. I went through this every week. I would’ve been a little more comfortable if someone would have at least called me to give me an update but every single time I had to call at least 5 times before getting an answer and the women who typically answers (said her name was Shiela) is extremely rude and lacks customer service skills. After my bed was finally delivered to the store they called to tell me the wrong color was sent. I waited 2 months for a bedroom set that never came. Highly disappointed will never shop here again
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March 2021 by Amanda Schultz
They were very professional, very helpful. I walked in to get a mattress and a box spring and I left with one. Very happy with my purchase.
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March 2021 by Bob Wagner
Quality at an affordable price. Knowledgeable and friendly staff.
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March 2021 by Michael Craver
This place is shady and unethical. You do not let someone order furniture with the assumption that they will recieve it in a decent time frame. It's been MONTHS since the couch was ordered. They refuse a refund and only want to give store credit. DO NOT SHOP HERE.
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October 2020 by Nickell Crawford
Great deals they don't hassle you or follow you around. Great prices
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October 2020 by tom peters
Great customer service got the furniture delivered the next day will be back again great price for a bedroom set
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October 2020 by Tracey Lee
Ordered a Twin size bedroom set in July, they stated it will arrive by the 1st week of August. I called and called..finally talked to the lady she placed me on hold then said she will call me back. Two days went by and nothing. I called back the guy said the bed here but the dresser and mirror not, now this is Sept 2nd. I calls again on Sept 15th the guy put me on hold to check came back to the phone to say can he call me back. He called back and stated everything is their except the poles for the bed. How is that when y'all already stated I was just waiting on the dresser and mirror. At this point I'm going to get my money back.. Today is Sept 29th and still not their.
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March 2020 by Bill Mojica
We worked with Wei. He's fantastic.
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July 2019 by yanfei wu
I got my ding table sets and bed sets on Tuesday. The quality of those items are so good. My husband he is really satisfied with our purchase experience in roomstyle. The deliver guys they are pretty nice. And the salesman He is extremely professional and sufficient. We recommend this place.
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July 2019 by momo cantler
First time experience and I was very impressed. It really does have everything. The layout is pleasing and makes sense. Much better than the larger stores with customer service and friendliness.
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July 2019 by Chris Ackerman Sr.
Something I ordered was not in stock and they had it to me by the date promised. Worth the wait. Great furniture and service.
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July 2019 by Andy Li
Great customer service and competitive prices. cant complain.
