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February 2022 by Beth Conley
No one answered the phone
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September 2021 by Sharon E.
Expensive and unacceptable. I came for a simple full set and they only had clear nails that weren't installed correctly. It cost $103.00 talking about gel nails cost more. While gets acrylic only? NOBODY! BUYER BEWARE!
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August 2021 by Heather McAndrew
I made an appointment online through their booking service and when I got there it wasn’t even open. I got 3 confirmations for this appointment… called 3 times and went right to voicemail. Unprofessional. Now the app I used Styleseat wants to charge me for the appointment I never had. Scam.
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August 2021 by Kia S
This was my second time trying this place out. The first time my appointment was set for 6:30pm. I got there at 6:15pm. I didn’t get in the chair until almost 8pm. I left a little before 9:30pm. I gave the benefit of the doubt because I liked Gia work. My second experience happened today. I made my appointment for 6:30pm again. Then received a call to come in earlier. I got there at 5:30pm. I still didn’t get in the chair until after 6:30pm. Then to have Gia assistant do my nails and the job was botched. I asked her to cut them down a little bit. She cut them all the way down (even my real nails). They are lumpy and polish coating job is terrible. I wanted to support the black owned business but this is poor quality especially for the price. I will not be returning.
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August 2021 by Ezra Matthews (Living Anthology)
Love Gia! She took great care of my nails after they were mistreated by another tech, excellent service, good prices, and excellent health/safety protocols, during covid or otherwise. I'll be returning next month!
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March 2021 by Ezra Matthews
Love Gia! She took great care of my nails after they were mistreated by another tech, excellent service, good prices, and excellent health/safety protocols, during covid or otherwise. I'll be returning next month!
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August 2020 by Sweets S
This was my second time trying this place out. The first time my appointment was set for 6:30pm. I got there at 6:15pm. I didn’t get in the chair until almost 8pm. I left a little before 9:30pm. I gave the benefit of the doubt because I liked Gia work. My second experience happened today. I made my appointment for 6:30pm again. Then received a call to come in earlier. I got there at 5:30pm. I still didn’t get in the chair until after 6:30pm. Then to have Gia assistant do my nails and the job was botched. I asked her to cut them down a little bit. She cut them all the way down (even my real nails). They are lumpy and polish coating job is terrible. I wanted to support the black owned business but this is poor quality especially for the price. I will not be returning.
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July 2020 by Rajun Cajun
Keep your head up Sis! I guarantee none of these so called critics own a business or anything for that matter. Blessings and ignore this foolishness!
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July 2020 by Kendall Pryor
I spent part of my Saturday morning just reading the reviews, and I am truly saddened by what has been written. Perhaps the reviews listed are actual perspectives of the client, but I have one question to ask. Do you write reviews of the other cultures that provide a so called service in this degrading fashion? The reviews are part of the problem here in Baltimore. Whenever someone does something great in this city, the crabs in the barrel become agitated and attack. Perhaps there were boxes on the floor, or the shop was messy, or the tech was enjoying a cooler. SO WHAT!!! This is an established business that receives packages during the day, and has to be cleaned up or whatever. I wonder what your work space looks like after a busy day working. Or am I assuming you even have a work space? Ms. Marvelous Business owner, keep doing your thing. I recently moved in the area and had been looking for a nail salon for a while because the one I had been going to was more than horrible. And for you to be located basically across the street is even bigger than I could have imagined. Yes it's more than I was paying, but I work two jobs and would rather pay you for this luxury service, one sista to another. We must stop complaining when we see US at least trying to provide services to our communities, not to mention sis you're more than trying. You are succeeding!! Like others, this business could be located in the county and not be accessible to those who live within the city. I love the atmosphere, convenient location, courteous and pleasant vibe I receive every time I'm there. And one more thing, someone actually complained that you keep the door locked!!! That's ridiculous, simply ridiculous. See you in a few. DO I LIKE IT, NO / I LOVE IT!!!!
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July 2020 by Joyce Ross
Pleasant Atmosphere, The Service was Excellent, was very attentive to what I wanted done, able to be taken care of as soon I walked in the door and provided some helpful information.
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July 2020 by Ashanti Johnson
The nails itself were great. Me and my friend got a full acrylic set. However I wouldn’t return to this shop. Our appointments were at 5:30 and 6:15. We didn’t leave until 10 and those were the only services we had done. I could go to any of my preferred nail salons for the same price (or less) and be done much quicker. 5 hours for a full set for 2 people is insane. That on top of the fact payment policies aren’t clear. I booked and paid through style seat and was told to go get cash. I was also told that the cash policies are posted on her Instagram (even though it’s listed no where in her bio or on her website or on style seat). It was just a hassle to go here and not relaxing or enjoyable.
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July 2020 by Sarah Johnson
These responses from the owner are so NASTY and unprofessional. There are ways to address complaints, being combative and not accepting criticism is not the way. Whether you work a 9-5 or are an entrepreneur... Wow I’m appalled.
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June 2020 by Shy B.
I had an appointment scheduled for a pedicure and still ended up waiting for two hours.Finally sat down and let's just say that when I walked out of there I was NOT impressed . Spent $60 on a basic pedicure with gel polish. Will not be returning .
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May 2020 by Eltonya Marable
I will NEVER EVER EVER EVER GO BACK THEIR !! POOR CUSTOMER SKILLS AND MY FEET ITS NOT PROPERLY DONE
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May 2020 by Joyce Byrd
Pleasant Atmosphere, The Service was Excellent, was very attentive to what I wanted done, able to be taken care of as soon I walked in the door and provided some helpful information.
